EdgeWave ePrism Email Security vs. Symantec Email Security.cloud

EdgeWave mitigates some of the risk of email by pre-filtering for emails with viruses or other security threatening attachments. It does a good job of removing unwanted or potentially risky emails and allowing for safe viewing and review of these emails without compromising your company and mail delivery systems. It does not provide a timely notification delivery system for seeing emails with problems without accessing their client consolr site.

Incentivized

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!

We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.

Incentivized

• Email notification of potential issues with incoming email including a nice overview of what was blocked and why.
• Options are provided to view, release, block or white-list specific domains.
• Reports can be generated for administrators to view the overall stance of Edgewave services.

Incentivized

• Filters spam and malware on the highest possible level
• Provides stable service

Incentivized

• More information could be available in the email notification that reports when email was blocked.
• While trying to work with an application that sends email it can be difficult to determine why the email was not received if blocked by EdgeWave unless a check of their dashboard is made since notifications cannot be scheduled more than once daily.
• The option to have reports sent more frequently is a much needed feature.

Incentivized

• Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
• Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
• Advanced filtering and scanning is not quite as good as several competitors

Incentivized

In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.

Incentivized

EdgeWave ePrism Email Security is very similar to other programs such as Barracuda, SonicWall, or Proofpoint. I have used some of these other products in the past and I can't say that any of them do anything better or significantly different from EdgeWave so I believe all would provide similar protection. EdgeWave was the product chosen before I started working at my current employer and I don't have any compelling reason to change.

Incentivized

Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.

Incentivized

• Great way to help secure emails and keep customers from clicking on potentially threatening content.
• Increased security footprint by detecting malware and viruses that could pose security issues for an organization.
• Decrease lot of time spent tracking email problems and attachments.

Incentivized

• Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.

Incentivized