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Sparkcentral (discontinued)

Score10 out of 10

27 Reviews and Ratings

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What is Sparkcentral (discontinued)?

Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued.

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Awards

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2026
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2023
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2022
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Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish Interface, Software can accept any language

FAQs

What is Sparkcentral (discontinued)?
Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued.
What are Sparkcentral (discontinued)'s top competitors?
Verint Channel Automation, Salesforce Marketing Cloud Social Studio (discontinued), and Khoros Service are common alternatives for Sparkcentral (discontinued).