What is Smarsh?

The Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.

Categories & Use Cases

Archiving

Will Jordan

Infrastructure Analyst in Information Technology at SCANA (5001-10,000 employees employees)

Pros

Discovery: It allows for easy discoveries by the compliance and cyber security departments.
Ethical walls: This keeps certain departments from talking to each other.
Very granular control. This is a big product meaning you can get very detailed with it.
Once it's configured and running, we hardly ever have any issues.

Cons

The product is great but very complex. Technical support has always been an issue for us.

Verified User

Analyst in Information Technology (1001-5000 employees employees)

Pros

Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.