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Hearsay, now part of Yext vs. Smarsh

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    Hearsay, now part of YextSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSmarsh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Hearsay, now part of YextSmarsh
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextSmarsh
    Likelihood to Recommend
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    Pros
    Yext
    No answers on this topic
    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
    Read full review
    Cons
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    Likelihood to Renew
    Yext
    No answers on this topic
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Usability
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    Support Rating
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    Alternatives Considered
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    Return on Investment
    Yext
    No answers on this topic
    Smarsh
    No answers on this topic
    ScreenShots