TrustRadius: an HG Insights company

Slack Real Estate and Rental and Leasing Reviews & Insights

Score9.1 out of 10

9,074 Reviews and Ratings

Who Buys & Uses Slack

Based on 24,592 HG Insights installations.

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Insights from Slack Reviewers

Based on 64 verified reviews published in the last 18 months


Synthesised from 64 reviews | Last Published May 26, 2026


Slack functions as a primary internal communication platform, enabling seamless interaction and collaboration for teams, particularly in remote and distributed environments. In TrustRadius reviews, users leverage it for direct messages, group channels, and organizing discussions by topic. Its robust integration capabilities are a key strength, with 39% of reviewers highlighting their value for streamlining workflows and centralizing notifications.

While enhancing communication speed and efficiency, reviewers frequently note challenges with search functionality, with 19% citing difficulties finding older messages. Thread management can also be clunky, and notification systems are often overwhelming. Despite these points, the platform generally delivers a positive ROI by boosting productivity and reducing email clutter, though some raise concerns about subscription costs.


  • Seamless integration with other applications for centralized workflows
  • Effective audio and video communication via Huddles for real-time interaction
  • Structured organization of discussions through dedicated channels
  • Improved communication speed and overall efficiency
  • Significant reduction in internal email clutter
  • Challenges with search functionality for older messages and files
  • Difficulty with thread management leading to missed messages
  • Overwhelming and insufficiently configurable notification systems
  • Occasional audio problems and instability with Huddles
  • Concerns regarding subscription costs and license management

Slack Reviews

6 Reviews
Real Estate and Rental and LeasingReal Estate6

Slack review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Slack is a multi purpose communication software. My team is struggling with another communication tool and we were still far away and used to do emails for each simple task. Slack resolves all the problems that exist in previous application. Here we can provide team updates, tag individuals to focus on, group calls, audio video calls, group meetings, process updates, attachment exchange and many more things that we were not able to do in our previous software Brosix. Now Slack has resolve the issue and provided the best features as per the industry requirements.

Pros

  • Group meetings
  • Audio & Video calls & attachment exchange
  • Process updates in with in the team and individual tagging system

Cons

  • Slack mobile app should be much lighter to upload
  • Cost effectiveness (if subscription can be reduced)
  • Privacy or lock chat system in public groups can be developed

Likelihood to Recommend

As long as i am using Slack since last 5 years and it is really a great tool which reduced my efforts.
It is really great in group meetings
indivdual tagging or message delivery it is more specific and accurate.
It is really work properly if you are working in certain departments. Categorization of channels accross the department is a outstanding features, It is helpful in providing the team updates. It is also helpful in sending large attachments and many more.... still need a imorvement in group video call some time it hangs up

Slack is THE messenger app to use in business

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Slack for internal messaging at my company. We are a fully remote company with employees across the country. Having an app that allows for easy messaging, video calls, announcements, etc. has made it much easier to stay in touch with far-flung teammates.

Pros

  • Messaging
  • Channels
  • Reminders
  • Huddles
  • Integrating with other apps like Google Calendar or Drive

Cons

  • n/a - I really love Slack!

Likelihood to Recommend

Slack is great for:
- All-company announcements and connection
- Channels and project management
- Integrating with external apps like GSuite, Salesforce, ChurnZero and more
- Reminders!!

Vetted Review
Slack
5 years of experience

An Admin Professional's Perspective on Slack

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use slack to communicate. Communication via slack helps to build team unity and promotes diversity and inclusion.

Pros

  • Helps us to play trivia games during holidays with all the teams
  • Helps use to communicate effectively
  • Builds accountability

Cons

  • It would help to have more integrations that keep employees engaged.
  • It would help to have a built in AI feature
  • More creative tools

Likelihood to Recommend

I work in office management. Slack helps me to communicate with all teams. It is a platform that I can use to build engagement among different teams.
Vetted Review
Slack
5 years of experience

Great Communication Enhancer

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Slack is integral for team communication, we use it consistently throughout the day. It allows for quick and seamless communication. Along with simple messaging, it is also great for calls and screen sharing. In our current WFH-dominated world, it is a great tool for team building and communication.

Pros

  • Quick and easy messaging
  • Screen sharing
  • Calls

Cons

  • Could be easier to message new people
  • Screen sharing can cause some lag
  • Occasional forced log out is annoying

Likelihood to Recommend

Great for day-to-day casual communication between individuals and small groups of people. Quick, easy, and efficient messaging makes it great for keeping communication alive while everyone is working from home.
Vetted Review
Slack
2 years of experience

Administration and constant planning for my company.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Slack is a great platform to expand communication and interaction with the different workgroups and labor sectors that currently exist in my company. We are a company in the real estate sector and for us, Slack has meant a lot, since it has been a platform that has helped us to interact, share ideas, generate solutions, work as a team, and above all, be able to have a better planning of all work activities. The communication that Slack offers us is incomparable, it is a very stable platform that offers us very complete communication channels, where we can send images, documents, and files of any size. I am very grateful for the potential that Slack has provided since it was implemented in my company, it has proven to be a very powerful software capable of helping us to interact without having to carry out a complex process, in addition, its system is completely accessible, it gives me the possibility to interact from my mobile device.

Pros

  • The communication channels have an excellent notification system. Notifications in Slack are one of the things that make it a very beneficial software, because I can be attentive to any movement of the chat channels, also, I can know when I am being mentioned in any of the channels.
  • The transfer of images is completely effective, it does not diminish the quality of the images that are transferred through the chat channels.
  • The application for mobile devices is very complete, I have general access to all the chats that exist within my company, in addition, I also have the ability to reply to messages from this application.
  • The communication channels can be accessed by any employee of any sector, this facilitates the communication of the various sectors and achieves that all sectors can share information between them.

Cons

  • The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.

Likelihood to Recommend

Slack is the appropriate software for small, medium, or large companies, this software is capable of adapting to any work area and allows all sectors to maintain wide communication that helps them have a better sharing of information and data of great importance. Its chat channels are very stable, it has a perfect interface that is very easy to use and quite comfortable. The chat channels are very complete, allowing you to transfer all kinds of files and share any image with the members of the chat channels. It does not matter if Slack is in the project sector, or in the Sales sector, it will also bring remarkable results in performance, planning, and work communication.

Ability to communicate widely with my Marketing team.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Currently Slack is used in all sectors of our company because the main platform we use to have open communication with various employees who have different job roles and also with employees in our Marketing sector. Slack has been a great platform for communication, interaction and development of all kinds of tasks online, with the COVID-19 pandemic, Slack has been a very important software in our company because it has helped us to have a wide communication virtually and thus we can maintain stable contact with each of the employees who work in different parts of the country.

With Slack we have been able to carry out great conversations between a group of people or individually, it is a software that has allowed us to hold group discussions and has also allowed us to hold meetings where we can talk about various topics. With Slack we can be updated at all times about the messages that we have pending to review and we can also continue conversations at any time, everything is saved in a database and the conversations in each chat channel are maintained no matter how long they pass.

We are very happy with the extensive communication Slack has provided us throughout this time.

Pros

  • The main feature that I love about Slack is the section below the main panel, where I can access unread messages, specific threads of conversations and also gives me access to all the mentions that have been during my downtime . In addition, I also have a visualization of the messages saved in this section, so I have everything in one place, everything very organized.
  • Slack has an excellent integration with the Marketing system of our company, in this way we can have a wide administration of emails and marketing automation while conducting a team conversation. This integration is quite functional and has a very notable success for our Marketing sector, we can have long conversations while managing the marketing, all from one place.
  • I love the notification system that Slack has, it's the great synchronization it has. Slack allows me to receive notifications on all devices linked to my Slack account, which helps me receive notifications on my phone and also on my desktop computer. These notifications are sent simultaneously, which allows me to be active and view all the movement that occurs in the chat channels.

Cons

  • The main problem we have in Slack is that conversations sometimes get out of control and there is no way to regulate this, there is no configuration that controls the amount of messages or the general volume of messages that can be in a channel, which causes our employees to have long topics of conversation that disrupt productivity. I would like to be able to regulate this with some Slack configuration.
  • Slack's search system is one of the features that doesn't work successfully. This search system has a long delay when I insert a word in the search, it takes a long time to perform the search, in addition, it does not show all the results of the searched word, it only shows the most outstanding and most recent results.

Likelihood to Recommend

Slack is a perfect software for all those companies looking for a system where communication is consistent and a great interaction can be had between different work teams.

Slack is an essential platform for all types of sectors of a company, it adapts quickly to any sector and offers a system where you can have all kinds of conversations and you can generate discussions, meetings and stable interaction. Its UI is completely easy to understand and is very organized, all the chat channels are organized and this helps to have a good visualization of the different chats of the other sectors. One of the most outstanding problems is the fact that there is no configuration to regulate the messages of the chat channels, however, this problem is easily solved manually, controlling the communication of all employees and having a constant monitoring of the conversations.