We used Slack at [...] School. We employ about 50 total employees - teachers, assistants, specialists, and administrative. The goal was to get everyone on the same page communication-wise. Also, we wanted to have groups that could keep track of the history of discussions regarding annual events. The employee who instituted the use of Slack had used it very successfully at a previous job.
Pros
Communication can be tailored to the recipients.
The dashboard let's you see what you need to deal with.
You can message a group or an individual.
Cons
Hard for some, non-tech employees.
We didn't have 100% adoption of the tool.
Debate between should this topic be a Slack message or an email?
Likelihood to Recommend
If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event.
Our major problems are related to education and welfare of students and involving the entire team. Through it's channels of communication we find it easy to undertake all our administrative duties, supervise all projects and the best part is working as teams. Conveying information is simple with Slack internally and externally.
Pros
Documents and files sharing.
Security enhancement with different factors .
Collaborative tasks.
Web communication.
Cons
It's always easy to resolve any issue with the support team.
Likelihood to Recommend
From the experience I have I realized Slack is simple, and great value for money. It is for both easy and complex communication and flexible which means you can participate on any meeting if expected to. No insecurity issues when it comes to details, data and files management and nothing much on the flaws.
We use Slack for all internal communications. In addition to replacing email altogether, we have Slack channels for projects, recurring meetings, each team has its own channel for providing updates, and of course individual conversations. Canvases support projects, teammates or groups will often huddle in Slack instead of setting up a Zoom, social and affinity group channels keep people connected, and our bug triage is managed through a Slack channel with Jira integration. It would be hard to think of a process at my company that doesn't rely on and benefit from Slack.
Pros
Provides a super simple way for stakeholder groups to stay up to date on projects with which they are not directly involved
Lets a project group collaborate easily on day-to-day tasks while keeping track of decisions and docs
Integrations with Jira, Loom, Asana, etc minimize mindless tasks
Cons
I would appreciate a bit more flexibility on notification preferences.
The ability to "pin" chats to a centralized location rather than just in place.
Likelihood to Recommend
Slack is great for quick chats to a single person all the way to managing a complex project and everything in between. Teams (especially distributed teams) need a way to communicate throughout the day and Slack answers the call.
VU
Verified User
Team Lead in Product Management (E-Learning company, 51-200 employees)
We use Slack daily, as it's one of the primary ways our higher-ups on the direct team share information with our team. We message coworkers. Each team has its own personal channel, and for my line of work, specific projects get their own channel with everyone directly involved on it. Its quick, painless, and easy.
Pros
Prompt information sharing
Ease of use with great design
seamless integration of mobile app
Cons
noise with notification
better file sharing
Likelihood to Recommend
In my opinion, it's the best work app there is it has a beautiful, non-irritating design, and the app is perfect to use when you on the go. The way you can integrate with other apps for work, such as Google Calendar, Drive, makes my work so much easier to me.
VU
Verified User
Employee in Marketing (E-Learning company, 10,001+ employees)
Slack is the center workplace for all our interaction. We collaborate as teams and partake our day to day projects. Also for meetings and decision making processes. Documents and files sharing at any instance when needed and it has great notifications to join live meetings. We access it both on web and installed application.
Pros
Secure files and documents sharing.
Project collaboration
Video conferencing.
Likelihood to Recommend
It's so obvious that slack is the deal for internal communication and this ensures you not only partake team projects well but you can as well perform other communications like instant messaging and files sharing. It is secure with encryption and in terms of value for money absolutely great and easy to use.
I used Slack in my recently ended job position as a remote tutor. It was used for direct messaging with each other, but also for announcement channels and channels specific to schools and classes.
Pros
Easy to Navigate Interface
Timely Notifications
Cons
Old messages behind a paywall
Clunky desktop application
Likelihood to Recommend
I think Slack was most well suited for my former company when it was small-scale (50-100 employees). When we were around 600-700 employees, it became overwhelming to try to keep DMs and channels straight.
I use Slack to manage communication for a committee I am a part of. Not all members are in the same state, so this helps streamline communications between individuals and groups. I also use this as part of a support network I have for ICT. It’s extremely helpful to have access to experienced people at your fingertips in a simple and streamlined way.
Pros
Simple user interface.
Flexibility of notification settings.
Integrations to other apps.
Cons
Customisable sidebar menus.
Siri shortcut support.
Likelihood to Recommend
Slack is a great message and communication tool built for teams of all sizes. Having channels that you can drop in and out of makes the use cases endless and the user experience excellent. Slack integrates with so many other tools and systems, you can set it up to be your alert centre for all things.
VU
Verified User
Supervisor in Information Technology (Education Management company, 201-500 employees)
We use Slack as the primary means of direct messaging throughout the day. We also use it to post critical information via channels that are meant for specific groups of people. It allows for real-time engagement with staff rather than using email which can be more cumbersome and in which people are slower to respond.
Pros
Allows for direct messaging and communication
Provides channels for engagement with specific groups of people
Provides notifications that are not intrusive
Cons
I find threads to be difficult to navigate
AI could be incorporated to summarize conversaations
Would like a button that allows for instant muting or away notifications
Likelihood to Recommend
Slack is well suited to small or large organizations. It can be challenging to navigate as a senior leader when lots of people are delivering messages. I find that it can be difficult to prioritize whom to respond to and depriortize less important messages without forgetting about them.
Slack is great for asynchronous team communication and I use it to support and resource a community of professionals who use my coaching services. Because we focus on communication, the ability to ask questions and offer solutions on our own timescales is helpful. This is especially true when participants are located in different time zones.
Pros
Thread topics in ways that make searching easy.
Create groups and cohorts for focused interaction.
Allows a moderator to give input and support across time zones
Cons
The entry level is free but this offers severely limited capacity
Some scenarios may be too extensive for the free plan but budget may be limited for the paid levels
No other areas come to mind
Likelihood to Recommend
Supporting a diverse group of locations and roles in a common cause or skillset. Allowing interaction that is not time-sensitive but still important. Growing a searchable knowledge base of solutions and best practices. Reducing demand for in-person time-sensitive input (saves everyone time). I’m sure there are plenty of other settings. This is a powerful tool.
We use Slack at the company level for employees to better easily communicate and work on projects and with contractors and partners to also keep conversations streamlined in one platform. We have separate channels for our different teams as well as channels dedicated to integrations like HubSpot form submissions, Asana tasks and product updates.
Pros
Slack makes it super easy to pull in notifications from external tools like HubSpot, Google Drive, Asana and more.
Slack makes it easy to follow conversation with threads, keeping things super organized and easy to find.
Slack's ability to add different types of media and formatting on posts helps us better share and review content within our conversations.
Cons
Slack sometimes has issues with huddles where my headphones don't work on huddle calls but will work in other meeting platforms
Likelihood to Recommend
Slack is the best and easiest team communication tool out there. With the ability to create lists and tasks, it's easy to use Slack as a way to keep the sales team aware of hot leads and pull project requests from Slack into monday.com.
