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Shippo

Score7.7 out of 10

8 Reviews and Ratings

What is Shippo?

Shippo in San Francisco invites users to save on rates for USPS, UPS®, DHL Express, and more with their multi-carrier shipping software for e-commerce businesses.

Categories & Use Cases

Shippo made growing to a 7-figure business seamless

Use Cases and Deployment Scope

We are a small family owned business that ships anywhere from 50-500 packages per day. We have a small staff, so it was important for us to work with a company like Shippo to handle the little shipping details that were taking too much time before. Shippo has done more than save us time and money, the Shippo team continually helps us identify areas where we can streamline our processes.

Pros

  • Identifies areas we can streamline our processes.
  • Easily accessible when we have questions and issues.
  • Listens to us for recommendations that will make our processes easier.

Cons

  • We need the capability of per-order/per-location shipping prices in real-time to customize the shipping for each customer.

Most Important Features

  • Connectivity with Shopify.
  • Price.
  • Ability to choose multiple carries.

Return on Investment

  • Lower shipping costs.

Other Software Used

Shopify, Klaviyo, Yotpo, Zapier

Great Shipping Partner!

Use Cases and Deployment Scope

We did quite a bit of research before landing a shipping partner and there were a few key factors that made us work with Shippo. The setup was very easy. It literally took about 10 minutes to set up. We also needed a shipping platform that would work with our e-commerce platform, and Shippo worked with our initial website WIX and when we migrated to Shopify, it was seamless. Last, we wanted a partner that would offer the best rates for all mail carriers ranging from USPS, UPS, and DHL to Federal Express. At Vontélle, we ship small packages and very large boxes both domestically and internationally. Shippo understood the assignment and is truly the best option for small, medium, and large business shipping needs alike.

Pros

  • Integrate with e-commerce site(s)
  • Offers competitive rates
  • Configuration is easy

Cons

  • 24hr customer service

Most Important Features

  • Compatible with our e-com site
  • Competitive Pricing
  • Tracking is easy
  • Shows how far our packages are shipped monthly

Return on Investment

  • N/A
  • N/A
  • N/A

Alternatives Considered

Stamps.com and ShipBob

A clean, easy, lightweight shipping platform for your Shopify business

Use Cases and Deployment Scope

We use Shippo in our company to manage all orders received through our Shopify website. The process is very simple and pretty much entirely automated. The addresses, phone numbers, and emails all come over from Shopify, and Shippo even sends out emails with tracking info to our customers.

Pros

  • Automation
  • Shipping
  • Excellent shipping rates

Cons

  • Their mobile UI is pretty difficult to use

Most Important Features

  • Shopify connection
  • Tracking email automation

Return on Investment

  • Less time
  • Less stress
  • More communication with Shopify and the customer

Alternatives Considered

ShipStation

Other Software Used

ShipStation, Adobe Illustrator CC, Klaviyo