Asset 360 by ServiceMax

Asset 360 is an asset service management software solution, designed to deliver complete visibility into the user's service operations, allowing users to maximize equipment uptime, reduce costs, and adopt outcome-based service models.

A solution for Salesforce, Asset 360 automates service entitlements, helping users to prevent service revenue losses caused by work that should have been charged for. Service teams can instantly see the service coverage for every asset and respond quickly to customer requests. The software helps users' back-office staff and field workforce can make better decisions, improve SLA compliance, and discover upsell and cross-sell opportunities.

Also, Asset 360 makes it easy to provide a superior customer experience and maximize attach and renewal rates, by giving users the ability to see which warranties and contracts are nearing completion, along with a 360° view of the assets in an installed base. And its process automation helps implement standardized workflows that enforce consistent data capture, mitigate compliance risk, uphold service quality, and ensure maximum efficiency for service teams as they complete their work. Asset 360 boasts over 60 best-practice workflow templates and transactions to choose from out of the box.