TrustRadius: an HG Insights company

SEON. Fraud Fighters

Score7.2 out of 10

9 Reviews and Ratings

What is SEON. Fraud Fighters?

SEON is a fraud and risk prevention platform, catching fraud before it happens at any point across the customer journey. Boasting users among 5,000 global companies, SEON combines a company’s data with proprietary real-time signals to deliver actionable fraud insights tailored to any business outcomes. Through a single API call, the service aims to enable faster onboarding and integration. By analyzing billions of transactions, SEON states they have prevented $200 billion in fraudulent activities.

Media

Screenshot of Customer connections
Screenshot of Dashboard
Screenshot of Manual look up
Screenshot of Scoring Engine - Custom Rules
Screenshot of Applied Rules

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Screenshot of Customer connections

Top Performing Features

  • Rule-based Alerts

    The system can be configured to generate alerts and notifications based on predefined rules that indicate suspicious or fraudulent behavior.

    Category average: 8.6

  • Timely Monitoring

    The system constantly monitors transactions and activities as they occur, providing immediate alerts for any suspicious or potentially fraudulent behavior.

    Category average: 5.8

  • Data Analysis and Pattern Recognition

    Utilizing machine learning techniques, the software analyzes large volumes of data to identify patterns and correlations that may indicate fraud.

    Category average: 8.2

Areas for Improvement

  • ID Verification

    The software incorporates robust identity verification mechanisms such as KYC (Know Your Customer) processes and multi-factor authentication to ensure the legitimacy of users.

    Category average: 3

  • External Data Integration

    The system can connect with external databases, APIs, and third-party services to gather additional information and enrich the fraud detection process.

    Category average: 5

  • Compliance and Regulatory Support

    The software incorporates features to help organizations meet compliance requirements and adhere to regulatory frameworks in the context of fraud prevention and detection.

    Category average: 4

Who Buys & Uses SEON. Fraud Fighters

SEON. Fraud Fighters

Use Cases and Deployment Scope

SEON is an application that we use to determine any underlying threats on each account, whether it may be a 3rd party use of a card, multiple accounts, suspicious bouncing geo locations etc. It also displays if a person has reached their daily limit of purchases, if their spending increases etc.

Pros

  • Identifies chargeback issues
  • Display all relevant info on front page
  • Automatic block on accounts that may give a high red flag

Cons

  • The length of time to load accounts
  • No social-oriented tools
  • The location is not always on point. Someone may be in a nearby state but SEON shows otherwise

Return on Investment

  • It helps positively by finding early chargebacks
  • It helps positively by help stopping fraud with high fraud scores implemented
  • It helps positively by stopping excessive purchases that can lead to high exposure and possible chargeback

Usability

Alternatives Considered

ACAMS Risk Assessment

Other Software Used

Looker, Slack, Zendesk Chat

I am Extremely Disappointed by 146% Price Hike!

Use Cases and Deployment Scope

The services and API were decent, but after being a loyal customer for 4 years, they suddenly raised their prices on us by 146.9% within just 5 weeks. In our experience, they were unwilling to negotiate even slightly on their new pricing. As a result, I can no longer recommend them.

Pros

  • Identity check
  • VPN
  • compromised email

Cons

  • pricing

Return on Investment

  • improve check
  • dupe clients
  • VPN for non residents

Usability

Alternatives Considered

AML Watcher

SEON. Fraud Fighters - Nice tool to prevent losing your money

Use Cases and Deployment Scope

SEON. Fraud Fighters is used in our company for sales assistance on a web page and avoid fraud on it. Since a while ago many customers reported that they did not receive their merchandise and a lot of money was lost.

Pros

  • Transaction Verification
  • order tracking

Cons

  • I wish that SEON. Fraud Fighters had a live tracking map of orders.
  • Maybe IP check could be more precise with mobile IPs.

Most Important Features

  • The IP can change for any country.

Return on Investment

  • My good impact is correctly detected fraud.

Other Software Used

WatchGuard Network Security, Google Workspace (formerly G Suite)