TrustRadius: an HG Insights company

Sentry

Score9.2 out of 10

54 Reviews and Ratings

Real time error tracing with Sentry.

Use Cases and Deployment Scope

We have many microservices and its very important to monitor them for errors and any other bugs. So we needed some dashboard where we can see the full trace of the error occurred while the user was using our product and Sentry just does that. Its so easy to integrate and see the error traces with the information of user and the line from where the error originated.

Pros

  • Get the full trace of the error.
  • Integrations like slack for errors if you can't see dashboard everytime.
  • Different kinds of alerts like slack, email and grouping of alerts.

Cons

  • if we could decrease the costing via some kind of sampling of errors.
  • sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
  • self hosted capabilities or using own storage to reduce cost.

Most Important Features

  • Error Tracing
  • Easy integration with any framework and support for multiple languages.
  • Good community support for any kind of 3rd party integration.

Return on Investment

  • So it has helped us for quick error resolutions.
  • From dashboard we are able to assign errors to particular member and see when its resolved.
  • Without customer informing us about errors we know what happened in real time helps in customer service also.

Alternatives Considered

Rollbar

Other Software Used

Rollbar, GitBook, Postman

Excellent error tracking and monitoring software

Pros

  • It collects very detailed information on problems that happen to our users while using the platform
  • It supplies very good tools in order to aggregate the collected data and analyze it
  • It integrates with Slack, making it easier to "monitor it in real time"

Cons

  • The UI is overwhelming and it takes time to "digest it"
  • It would have been nice to have the ability to "group together" minor releases into one that represents a bigger release

Most Important Features

  • The integration with Slack, that pushes notifications on problems in real time, rather than having to perform "polling"
  • The ability to "dive" into each specific problem and get very detailed info of the problem
  • The ability to look into aggregated data, either by specific error (number of times) or by a specific release (comparing to other releases)
  • The ability to compare between problems that happen in the testing environment and the sames one in the Production environment

Return on Investment

  • I'm a "simple" user so I don't have any information on the ROI or the budget that was put into using Sentry
  • However, without knowing the numbers, I can assure that using Sentry has a positive impact on our ability to solve our users' problems

Other Software Used

Slack, New Relic

A Solid Application Monitoring Solution

Pros

  • Application Monitoring
  • Performance Monitoring
  • Page Speed and Core Web Vitals Monitoring
  • Source Code Integration (Regression Monitoring)

Cons

  • More useful stack track
  • Better grouping of related issues instead of them coming in as separate issues
  • More insight into each issue in terms of which ones actually impacted the user

Most Important Features

  • Application monitoring
  • Performance monitoring
  • Core web vitals monitoring
  • Source code (repository) integration
  • Jira integration

Return on Investment

  • Immediately notifies us about new or abnormal issues
  • Provides stack trace to help us troubleshoot the issue
  • Integrates with other development applications that we use

Alternatives Considered

New Relic

Other Software Used

Jira Software, Jira Work Management (Jira Core), Atlassian Confluence

Comprehensive Web Application Monitoring with Performance and Analytic Insights

Use Cases and Deployment Scope

Proactive web application monitoring, performance monitoring in production, crash reporting and error logging. Allows us to autonomously monitor a variety of web apps, sites, back end processes and the like with automated tools, scheduled scanning, comprehensive reporting and a relatively easy to use/understand dashboard. Excellent for providing client visibility.

Pros

  • Comprehensive toolkit, wide variety of monitoring/tracking/testing metrics.
  • Excellent developer workflow integrations (Jira, ClickUP, Slack., etc.)
  • Gives depth to basic web analytics (causes of performance issues etc.)

Cons

  • Can be extremely complex to implement, especially if you have a variety of different platform stacks
  • Learning curve for setting up/understanding dashboards/output.
  • Complex pricing model for certain applications.

Most Important Features

  • Automated scanning.
  • Error inspection and crash detection alerts
  • Daily email summaries and automation emails.

Return on Investment

  • Relatively intensive layer of protection and prevention.
  • Provides insights to developers as to the nature of code issues.
  • Provides insights to optimize code performance.

Alternatives Considered

New Relic

Other Software Used

New Relic, ActiveCampaign, Bitly

Dev viewpoint of Sentry

Use Cases and Deployment Scope

We use sentry for monitoring and tracking errors in our system. We have set up our own self-hosted instance for monitoring multiple systems. In fact multiple instances of sentry for different orgs. We heavily used it for alerting and identifying unknown or uncaught exceptions and also real time alerting for the same.

Pros

  • Integration with application is quite simple
  • Tracing exception and storing relevant info for simpler debugging
  • User interface is quite simple and easy
  • Integration with Slack or similar platforms for alerting

Cons

  • Simpler and much configurable alerts, sometimes it doesn't look too intuitive
  • It is very resource heavy and not that cost friendly
  • Data sampling could be better

Most Important Features

  • error tracing
  • real-time alerting
  • seamless integration

Return on Investment

  • It helped stabilize our system in the beginning
  • We had to take it down later due to internal reasons and majorly because of cost-cutting process
  • If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster

Alternatives Considered

AppDynamics and IBM Instana