Sentry Reviews & Insights

Score9.1 out of 10

54 Reviews and Ratings

Community insights

TrustRadius Insights for Sentry are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.

Reviews

12 Reviews

Sentry deep dive review

Rating: 10 out of 10

Incentivized

August 30, 2023

Use Cases and Deployment Scope

We use sentry primarily for application monitoring, our biggest use case of sentry is log and error monitoring. For our money Sentry is best at it, it gives full views of errors that happen on your applications with incredible captured details like causes, lines and other specifications we couldnt find in other platforms we were considering.

Pros

Error capture
Application monitoring
Session replay

Cons

Custom queries can be a little complicated to work with
Pricing can get a little steep

Likelihood to Recommend

If you are just getting started and looking to scale Sentry is perfect, for us we were using it on NodeJS and we simply had to install a few lines of code to making it work in minutes.

Verified User

Team Lead in Engineering (1-10 employees)

Vetted Review

3 years of experience

Real time error tracing with Sentry.

Rating: 8 out of 10

Incentivized

August 28, 2023

Use Cases and Deployment Scope

We have many microservices and its very important to monitor them for errors and any other bugs. So we needed some dashboard where we can see the full trace of the error occurred while the user was using our product and Sentry just does that. Its so easy to integrate and see the error traces with the information of user and the line from where the error originated.

Pros

Get the full trace of the error.
Integrations like slack for errors if you can't see dashboard everytime.
Different kinds of alerts like slack, email and grouping of alerts.

Cons

if we could decrease the costing via some kind of sampling of errors.
sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
self hosted capabilities or using own storage to reduce cost.

Likelihood to Recommend

Some of cases would be:-

get full trace of the error occurred with user information like primary key.
Grouping of similar kinds of errors.
Assigning the errors to someone from company and creating it as a jira issue for resolution tracing.
differentiating errors according to the environment where they occured.
role based access for the dashboard for different users of company.

Rahul Jain

Senior Software Engineering in Engineering at Censius (11-50 employees)

Vetted Review

3 years of experience

View profile

Dev viewpoint of Sentry

Rating: 8 out of 10

Incentivized

August 28, 2023

Use Cases and Deployment Scope

We use sentry for monitoring and tracking errors in our system. We have set up our own self-hosted instance for monitoring multiple systems. In fact multiple instances of sentry for different orgs. We heavily used it for alerting and identifying unknown or uncaught exceptions and also real time alerting for the same.

Pros

Integration with application is quite simple
Tracing exception and storing relevant info for simpler debugging
User interface is quite simple and easy
Integration with Slack or similar platforms for alerting

Cons

Simpler and much configurable alerts, sometimes it doesn't look too intuitive
It is very resource heavy and not that cost friendly
Data sampling could be better

Likelihood to Recommend

It is well suited for a company that is somewhat okay with spending money on extra monitoring. But it is not for a company that is very small in size, because it is not really required for such small-sized applications and also brings the cost of operation higher. But it is a very useful tool if you have decent traffic in your systems and require aggressive monitoring

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

1 year of experience

Comprehensive Web Application Monitoring with Performance and Analytic Insights

Rating: 7 out of 10

Incentivized

August 28, 2023

Use Cases and Deployment Scope

Proactive web application monitoring, performance monitoring in production, crash reporting and error logging. Allows us to autonomously monitor a variety of web apps, sites, back end processes and the like with automated tools, scheduled scanning, comprehensive reporting and a relatively easy to use/understand dashboard. Excellent for providing client visibility.

Pros

Comprehensive toolkit, wide variety of monitoring/tracking/testing metrics.
Excellent developer workflow integrations (Jira, ClickUP, Slack., etc.)
Gives depth to basic web analytics (causes of performance issues etc.)

Cons

Can be extremely complex to implement, especially if you have a variety of different platform stacks
Learning curve for setting up/understanding dashboards/output.
Complex pricing model for certain applications.

Likelihood to Recommend

Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,

Verified User

Technician in Information Technology (51-200 employees)

Vetted Review

4 years of experience

Excellent error tracking and monitoring software

Rating: 9 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

Sentry is being used only by our R&D department in our organization. We use it in order to collect information on client-side problems of our platform, in order to later on analyze this information and try to come up with the most important or most impactful bugs that we need to fix in order to supply a better experience to our users.

Pros

It collects very detailed information on problems that happen to our users while using the platform
It supplies very good tools in order to aggregate the collected data and analyze it
It integrates with Slack, making it easier to "monitor it in real time"

Cons

The UI is overwhelming and it takes time to "digest it"
It would have been nice to have the ability to "group together" minor releases into one that represents a bigger release

Likelihood to Recommend

For us, as an organization that develops an online SAAS platform, Sentry is the best solution for monitoring the client-side problems we have in our platform. We have many other alerting and monitoring tools, but these are used to detect problems on the backend side, while Sentry is the only one that helps us understanding the problems in the code facing the customers.

Yaniv Vararu

Director, Quality & Processes in Research & Development at Wochit (11-50 employees)

Vetted Review

1 year of experience

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A Solid Application Monitoring Solution

Rating: 9 out of 10

Incentivized

September 13, 2021

Use Cases and Deployment Scope

Sentry is our primary application monitoring solution. We use Sentry to stay on top of bugs, regressions, core web vitals, long running queries, performance bottlenecks, page speed, etc. Sentry allows us to not only track and monitor issues but also troubleshoot them.

Pros

Application Monitoring
Performance Monitoring
Page Speed and Core Web Vitals Monitoring
Source Code Integration (Regression Monitoring)

Cons

More useful stack track
Better grouping of related issues instead of them coming in as separate issues
More insight into each issue in terms of which ones actually impacted the user

Likelihood to Recommend

Frankly, Sentry works very well as a full-range monitoring solution. It's not always easy to understand why an issue occurred, but that's about the only area where I think I would like to see them improve.

Brandon Scivolette

President in Corporate at MovingLabor.com (1-10 employees)

Vetted Review

1 year of experience

View profile

Solves all your production monitoring and alerting problems

Rating: 10 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

Sentry is being used across all the cloud teams at our organization. It is helping us to monitor all of our production applications and get real time alerts when any issues arise. It integrates into Slack as well which helps us facilitate issue triage and incident management.

Pros

Great user experience
Real time alerting
Wide range of supported SDK languages

Cons

Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.

Likelihood to Recommend

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Verified User

Team Lead in Engineering (201-500 employees)

Vetted Review

1 year of experience

Cheap and Good is a Rare Find!

Rating: 8 out of 10

Incentivized

June 11, 2019

Use Cases and Deployment Scope

Sentry monitors our production website for javascript errors. It is really easy to install and hasn’t slowed anything down, which is a really nice feature. We have also identified some critical bugs caught by Sentry on our production e-commerce site. This means money back in our pockets, with faster page load times and a better customer experience.

Pros

Easy install.
Issues alerting.
An easy to use interface.
It doesn’t slow down our site.

Cons

It needs easier to find GTM Install Instructions.

Likelihood to Recommend

Sentry works well on our production e-commerce site. If we have a bug slowing things down, it’s great to get an alert from Sentry so that we can fix it quickly. It might not be as helpful or matter as much for an internal site or web apps. However, you might as well use it for the price

Verified User

Director in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Excellent exception tracking and alerting, get ahead of issues!

Rating: 9 out of 10

Incentivized

April 6, 2019

Use Cases and Deployment Scope

Sentry is being used by the engineering department and it addresses our issue with tracking exceptions that occur with our software. This gives us a proactive indication of a possible issue in production or other environments. By being proactive about detecting exceptions we have a chance to fix them before customers even notice.

Pros

Great at giving us a proactive heads up when there may be a serious issue in production by notifying us when a certain exception happens many times.
Excellent variety of supported platforms: .NET, Java, and many more.
Tracks exceptions across multiple releases, so you can identify when an exception first started happening.

Cons

Sentry rolls up exceptions that it feels are similar, but the logic to determine that similarity could be improved. It doesn't always merge exceptions that are similar.
The UI could be improved around projects; it would be nice to be able to group them by an environment.
Support for .NET could be improved, it required us to roll our own library to log to Sentry.

Likelihood to Recommend

Sentry is well suited for SaaS projects that wish to track exceptions happening in the backend. While it can be used for desktop applications, it may not be as suited for such projects. It works well to get real-time exceptions and aggregate common issues. If you don't have a team or staff to deal with the notifications then it may not be of as much use.

Kevin Van Heusen

Software Architect in Engineering at SpringAhead (51-200 employees)

Vetted Review

3 years of experience

View profile

Some experimental conclusions about Sentry

Rating: 9 out of 10

Incentivized

December 20, 2018

Use Cases and Deployment Scope

It is being used in our IT department and Quality department accordingly. We've integrated our product such that exception and logs can be collected by Sentry in more detailed and structural ways. Besides Sentry already can reach various transaction data via an agent which is installed on our production or test environments. Since then, Sentry can collect statistics continuously and robustly indeed. I use this tool to be notified of violations of the rules (system resources or load time based on concluded avg values, etc.), investigation of production or acceptance bugs, and also improvement opportunities in general.

Pros

Cut out for the investigations of problems (with a log tool also)
Finding improvements is easier
Detecting bottlenecks may be possible in advance
Any throughput can be observed

Cons

May need you to develop and put the code into your codebase which is specialized for Sentry (in case of you want to get more information from Sentry)
It is complex to use (and sometimes slow, especially when digging into some data that depends on historical stats) although it is a very handy and flexible tool
Management is getting worried about the pricing :)

Likelihood to Recommend

If you develop or sell a software product, you need to worry about its real production performance and previous stages. So, you can trace and observe, via software like Sentry, whether the product performed well always, or bury your hands in the sand until you are strangled by critical bugs.

Verified User

Professional in Information Technology (5001-10,000 employees)

Vetted Review

3 years of experience

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