What is SentiOne?
SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool. Automate is a chatbot creation and deployment platform.
Categories & Use Cases
Videos
Screenshots
Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Lithuania, Latvia, Mexico, Norway, Poland, Portugal, Spain, Switzerland, Romania, Russia, Ukraine, United Kingdom, United States, Sweden, Serbia, Slovakia. |
| Supported Languages | English, Spanish, Polish, Dutch, Czech, Romanian, Estonian, Hungarian, Lithuanian, Latvian, Bosnian, Austrian, Russian, Ukrainian, Croatioan, Danish, Finish, Greek, Norwegian, Serbian, Slovenian, Bulgarian, German, Swedish, Slovak. |
FAQs
What are SentiOne's top competitors?
Hootsuite, Brandwatch, and Mention are common alternatives for SentiOne.