TrustRadius: an HG Insights company

What is Site Search 360?

  • Site Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores.
  • Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request.
  • Flexible crawler: Site Search 360 can crawl as much or as little as desired.
  • Ease of implementation: The user only needs to add one snippet of code to add site search to a website. The Site Search 360 support team also helps users to onboard.
  • Customizable search UI and UX:
    - Tailor the look, feel and functionality of a search, starting with the search bar,
    - improve content visibility by managing search suggestions and results,
    and use its analytical tools to discover the intention behind every search
  • Semantic Search: Semantic search lets users find what they want, not just what they type. It also provides synonym and hypernym recognition to enable users to find what they're looking for in no time. Site Search 360 offers multiple search refinement options, and smart tools for mitigating typos and variant spellings.
  • Voice search: Website visitors can enjoy a seamless and speedy voice-activated search experience.
  • Mobile ready: When visitors use a screen smaller than 600px wide, mobile mode is activated automatically, helping them get the best search experience.
  • Search Designer: The search platform includes a design wizard, the Search Designer. It allows non-technical users to tailor the search experience and make changes to the search interface, and also to preview them in real-time .
  • Results Manager: Site Search 360 is built with proprietary AI-based algorithms that can be set up to automatically optimize and prioritize search results for goals such as conversion and revenue. Its result management features include the ability to promote results based on product or content tags and attributes (e.g., availability, regional preferences, association with promotions, etc.). Results on the search preview can be customized to include special offerings on relevant complimentary products and bundles. Result mappings grant users control over the search behavior in response to specific search queries entered by site visitors. It allows the user to customize and display desired results for specific queries.
  • Cross-domain Search: Index content from different sites into one index, so that visitors can search across domains from a single search box. This feature benefits companies with content published across multiple online domains.
  • Site Search 360 is integrable into Google Analytics and/or the data layer of Google Tag Manager.
  • Site Search 360 Analytics: The software comes with a search analytics dashboard for tracking searchers behaviors and to help optimize searches, merchandizing and marketing strategies. The dashboard provides an instant overview of which search queries come up, what search queries do not have matching results, which search suggestions and results yield the most interactions and conversions, and the evolution of these metrics over time.
  • No coding skills required and a number of integrations available (WordPress, etc).

Categories & Use Cases

Media

Site Search 360 search bar is fully customizable to best suit your website theme.
Site Search 360 query, autocomplete and smart suggestions organized in result groups for a more efficient and user-friendly search
Site Search 360 query and search results page preview with neatly organized results and highlighted data points for a smoother navigation.
Smart filters
Intuitive dashboard with insightful analytics
As you type suggestions and results
Mobile friendly search layout
Result mappings with easy drag and drop to promote your top results and change the appearance of your search results page as you want.

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