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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Searchspring

    Score9 out of 10
    N/ASearchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.

    $599

    per month

    Site Search 360

    N/AN/ASite Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…

    $9

    per month per installation

    Pricing
    SearchspringSite Search 360
    Editions & Modules
    Essential
    $599.00
    per month
    Advanced
    $799.00
    per month
    Expert
    $999.00
    per month
    Free
    $0
    per month per user
    Columbo
    $9
    per month per installation
    Holmes (Most Popular Plan)
    $49
    per month per installation
    Holmes Pro (including eCommerce Search)
    $89
    per month per installation
    Batman
    $119
    per month per installation
    Batman Pro (including eCommerce Search)
    $374
    per month per installation
    Offerings
    Pricing Offerings
    SearchspringSite Search 360
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Yearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.
    More Pricing Information
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    User Ratings
    SearchspringSite Search 360
    Likelihood to Recommend
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SearchspringSite Search 360
    Likelihood to Recommend
    Searchspring
    Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Pros
    Searchspring
    • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
    • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
    • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Cons
    Searchspring
    • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
    • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Support Rating
    Searchspring
    We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Alternatives Considered
    Searchspring
    Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    Return on Investment
    Searchspring
    • Increased our site search speed.
    • Increased conversion rate.
    • Increase in sales by boosting best sellers and relevant items throughout the year.
    Incentivized
    Read full review
    Semknox GmbH
    No answers on this topic
    ScreenShots

    Searchspring Screenshots

    Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.

    Site Search 360 Screenshots

    Screenshot of Site Search 360 search bar is fully customizable to best suit your website theme.Screenshot of Site Search 360 query, autocomplete and smart suggestions organized in result groups for a more efficient and user-friendly searchScreenshot of Site Search 360 query and search results page preview with neatly organized results and highlighted data points for a smoother navigation.Screenshot of Smart filtersScreenshot of Intuitive dashboard with insightful analyticsScreenshot of As you type suggestions and results