SAP Sales Cloud Reviews and Ratings

Use Cases and Deployment Scope

SAP Sales Cloud is an efficient tool used by the sales team across the organisation right from lead, opportunity,quote to seamless integration with s/4 Hana and other SAP application like IBP , success factor and BTP to seamless help the end to end Opportunity to cash process cycle flow The data were in silos in different system as a result the integrated system was required as data and process used to work on silos after sales implementation it helped to used a single source of truth and helped the process talk to each other like lead to opportunity to quote to order all seamlessly integrated and then the fulfillment happens in s/4 Hana system with all process appearing in cloud which helps the team on the ground to manage their calendar and appointment and helped them to manage their lead opportunity and quote efficiency with greater impact this helped in sales efficiency and high growth rate and maintain a clear forecast with standard reporting available out of the box with simple User interface with mobile capabilities.

Likelihood to Recommend

Well suited scenario - High impact of integration of data and complaint data management with all process from lead, opportunity, quote integration with order management in S4 Hana and customer and product integration with SAP S4 Hana system Less appropriate - more compatibility in mobile interface and easy made o data features and new quarterly features readily explain required in video format inside the tenant with train icon or video material inside SAP Sales Cloud to help new user well versed with the SAP Sales Cloud

Use Cases and Deployment Scope

We use SAP Sales Cloud for leads and opportunities generation.

Likelihood to Recommend

It provides a global view of leads and opportunities for our organization. Integration with CPQ and S4 is not smooth.

Use Cases and Deployment Scope

We use SAP Sales Cloud to facilitate the lead to customer conversation process. It smoothly orchestrates each step of the process while validating checks along the journey.

Likelihood to Recommend

For the utilities business, we had to custom build the lead to quote and customer conversion process. Hopefully BTP will offer apps that we can extend to our instance to maintain a more clean core model. It is well suited for customization, but that comes at a cost of technical debt.

Use Cases and Deployment Scope

We use SAP Sales Cloud to manage our sales from start to end. It helps us to keep all the information about our customer in a single place, which makes it simple to track deals and stay organized. It makes our sales fast and efficient, and our team can work together and faster.

Likelihood to Recommend

We use SAP Sales Cloud to manage healthcare products and plans that include multiple stakeholders and months of negotiations. For example, we had a deal with a customer who wanted to buy some healthcare software from us to manage his hospital's labs, so we had a very long discussion with him about it, and after a very long conversation and time. We cracked the deal with him, and we were able to focus on that customer because of SAP Sales Cloud.

Use Cases and Deployment Scope

SAP Sales Cloud is a system for create order but its very difficult for relation management it is an unintuitive system

Likelihood to Recommend

In sell service scenarios its very dificult to use.

Use Cases and Deployment Scope

I am using SAP Sales Cloud as a Key User and mainly I am doing administrative tasks like scoping, fine-tuning and adaptation. SAP Sales Cloud is doing a great job regarding maintaning objects like opportunities, activities and visits. It is intuitive and easy to use. It helps sales managers to track their opportunities with sales phases and activities assigned to them. It gives valuable information on which stage the sales process is.

Likelihood to Recommend

Scenario where SAP Sales Cloud is best suited: maintaining Sales Opportunities by Sales Managers - they can track in a simple way, with good UI experience, their opportunities, how they change during period of time, what is the probability of winning the opportunity and what should be done to increase chances for winning.

Scenario where SAP Sales Cloud is less appropriate: using Mobile Application is really hard for managers doing their jobs in the field. It is not intuitive.

Use Cases and Deployment Scope

Help streamline our sales pipeline and lead generation process.

Likelihood to Recommend

For smaller and medium scale enterprises its the best. Its integration with other lead generation software is good although direct calendar demo booking feature is missing.

Use Cases and Deployment Scope

We used SAP Sales Cloud for managing all our leads and deals for different entities. Also whole managing the contact and leads SAP Sales Cloud's AI feature has helped us by giving the recommendation and leads insights and due to this our pre-sales team was getting the correct information about prospective lead before calling them for product demo's. Also we setup the task and workflow automation within the crm to reduce the manual efforts of the sales team and increase the sales conversions

Likelihood to Recommend

It is more suitable to organization whose sales team size is above 50 users, they will find it worth spending.

Use Cases and Deployment Scope

We are using SAP Sales Cloud in our organisation for boosting the sales as well as productivity & customer relationship. Tracking & managing sales cycle. It is giving centralised workflow for tracking customer interaction, sales forecasting & lead management. It provides AI driven real time insights and transparency. It helps a lot in boosting business revenue and customer satisfaction.

Likelihood to Recommend

Managing complex sales, seamless integration with other SAP products, Boosting revenue, improving customer satisfaction and real time sales analysis.

Use Cases and Deployment Scope

We have used SAP Sales Cloud mainly to boost the sales performance and customer engagement. It provides the AI driven customer management platform with solutions for sales automation, lead management and powerful analytics. It also provides the easy and effective user interface where we can create multiple dashboards and get the desired information.

Likelihood to Recommend

SAP Sales Cloud is well suited if you want to boost your sales with the help of next generation AI and strong customer relationship management platform. It provides lot of analytical tools to enhance your customer engagement and thus helping you to retain your customer. It is best suited for most of the Saas products.