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Salesloft Information Reviews & Insights

Score8.4 out of 10

825 Reviews and Ratings

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Community insights

TrustRadius Insights for Salesloft are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

SalesLoft is highly recommended by users as a valuable tool for generating positive results and maximizing sales efforts. Users have found SalesLoft to be particularly helpful in reaching their target audience and streamlining communication efforts through cadencing. This allows sales teams to track the success of calls and emails, ensuring that prospects don't fall away or get lost in the shuffle. SalesLoft not only minimizes time spent on tracking and emailing prospective clients but also provides organizational tools to create and manage specific outreach campaigns. It saves significant time and effort by automating tasks such as dialing, emailing, call logging, and disposition standardization for sales departments. Users praise SalesLoft for its efficiency in managing workflow, hitting call targets, and targeting the correct contacts. The software also facilitates collaboration among team members and integrates well with other CRM platforms like Salesforce. Overall, SalesLoft addresses key business problems such as maximizing time, providing data insights, simplifying processes, enhancing collaboration, and improving the entire sales experience from prospecting to engagement with customers.

Salesloft Reviews

122 Reviews
InformationComputer Software91Computer Networking1Internet19Telecommunications6Information Services3Online Media2

Salesloft Review - Low Usage user

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I used Salesloft for email cadences, snippets, and templates. Mostly used for campaigns to reach people in mass.

Pros

  • cadences
  • snippets
  • templates

Cons

  • not too sure of where it can improve as im sure it had more features than i used.

Likelihood to Recommend

The Salesloft tool is well suited in helping account manager reach a large audience with minimal effort. It also does a good job of providing insight into how many times emails have been viewed, or links from them have been clicked. Also does a good job of providing overarching analytics from email campaign perspectives so you can run A and B tests to see which cadences are most effective.
VU
Verified User
Employee (Computer Software company, 201-500 employees)
Vetted Review
Salesloft
2 years of experience

Show Salesloft some Love

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Mainly within our SDR organization for structured outbounding and cadenced follow up from inbound leads. We are also now rolling out more of the Conversation Recording features for coaching purposes, AI analysis, and more detailed data gathering and follow up.

Pros

  • Flagging of keywords and topics for coaching
  • Setting up an easy to follow cadence and structure for consistent outreach
  • Integrates well with CRM (Salesforce) with flexibility in mapping custom fields as needed

Cons

  • The varying definitions of ownership (Owner vs. CRM owner) sometimes leads to confusion by users.
  • Does not always recognize record deletion from SFDC and translate to
  • Building automations would be nice to have a more visual view of the rules and flow (flowchart, if/then chart, etc)

Likelihood to Recommend

Salesloft has been a great tool to keep our SDRs organized and accountable for their activities, and seeing the results that are being driven by them. We have found it less useful for our Account Management team, as they already have regular cadences set up and don't like having the rigidity of the reminders.
VU
Verified User
Team Lead (Computer Software company, 201-500 employees)
Vetted Review
Salesloft
3 years of experience

Salesloft Works

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We like the basic functionality that Salesloft provides. Automation Rules and Cadences are easy to setup and maintain.
Sales Reps are often hard to please, but they love Salesloft.

We have been using Salesloft for years. It is still the best tool out there for our use case.

Additionally, support is wonderful. Office hours are twice a day and it is also easy to submit a case through email.


Pros

  • Automation Rules
  • Cadences
  • Support

Cons

  • Some of the newest features seemed pushed out prematurely.

Likelihood to Recommend

We have Salesforce.
Salesloft does a great job with Automation Rules and Cadences so that Leads that fit certain criteria are automatically added to Cadences.
Salesloft does a wonderful job with this!
DV
David Vowels
Salesforce and Salesloft Admin in Sales at Foxit Software (Computer Software, 1001-5000 employees)
Vetted Review
Salesloft
4 years of experience

Salesloft > The Field

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a sales rep, I use Salesloft on a daily basis to manage all aspects related to prospective client outreach. As a SaaS org. - we're reaching out to CPG brands and use salesloft as our source of truth for all things outreach. The problem we face is needing a way to accurately and reliably track outreach across all of our reps. Salesloft provides us with a platform to perform our daily outreach and organize prospects based on a given criteria. It's been immensely helpful for us.

Pros

  • Sequence's and AB Testing
  • Live Tracking Data and Insights into email performance
  • In house analytics to monitor not only the performance of campaigns but also specific users/reps using the platform
  • integrates well with the rest of our tech stack (apollo + salesforce)

Cons

  • Abandon anything related to Rythm - have never once looked at or used
  • Provide insights into email/outreach best practices or tips/tricks from well performing campaigns across your customer base.

Likelihood to Recommend

I'd recommend Salesloft to any org/sales team looking for a well performing, easy to use/maintain sales platform. It makes tracking outreach and monitoring rep performance extremely easy and seamless. As well as cleanly integrating across the rest of the org tech stack. I wouldn't recommend it to org's that do not have a need for campaign/sequence based prospect outreach.
NF
Noah Finn
BDR Manager in Sales at Skio (Computer Software, 11-50 employees)
Vetted Review
Salesloft
5 years of experience
View profile

Salesloft: A gamer change for Sales Efficiency, Intuitive, Powerful and Reliable!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

At Zayo, use Salesloft to rationalize our sales engagement and lead management. The platform helps improve efficient outreach, track prospects' activities, and optimize follow-ups and and lead tracking. Our use case primarily includes prospecting, automated cadences and performance analytics to enhance sales cycle.

Pros

  • Automated multi-touch cadences with email, calls tracking
  • Integration with other tools: Salesforce, Zoom, Gmail
  • AI recommended tasks and suggestions
  • Analytics to tack activity and performance levels

Cons

  • Mobile App experience - lacks most of desktop features, difficulty logging calls, and managing cadences.
  • Email personalization at scale - Need smarter AI driven content suggestion
  • Multi Channel engagement beyond calls and emails - deeper LinkedIn integration.

Likelihood to Recommend

Well suited: High volume prospecting and outreach, easy management of leads by SDRs and BDRs. Account based sales with personalized outreach and sales performance optimizations.
Less appropriate: Post sales relationship management, complex enterprise sales, companies and industries with strict compliance and regulatory restrictions.
VN
Vinay Naik
Sales Development Specialist in Sales at Zayo (Telecommunications, 1001-5000 employees)
Vetted Review
Salesloft
3 years of experience

Great Sales Automation Tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Salesloft to track both quantity and quality of the salesteam outbound efforts. Identify if we, as a team, are lacking volume or if we need to work on the message / content itself using AB testing of emails. And if so, identify what works, what does not work, and how to increase our meeting conversion rates.

Pros

  • Multi Channel Cadences
  • Ab testing of messages
  • Tracking of activities
  • Pipeline Management
  • VoIP tool and recordings

Cons

  • AI sales agent
  • Automation w/ LISN

Likelihood to Recommend

Solid and robust solution for sales automations
BL
Barnabe Lourdel
CRO in Sales at Livestorm (Computer Software, 51-200 employees)
Vetted Review
Salesloft
4 years of experience
Verified on LinkedIn

Salesloft makes your team more productivity and is a must have for any sales team

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Salesloft is our prospecting tool to send emails, LinkedIn connections and cold calls. We build cadences in Salesloft and use it for activity reporting.

Pros

  • Cadence building and rhythm tracking
  • Cold call notes and tracking
  • Integration with Salesforce

Cons

  • Reporting - when I see results, I can't click on them to see the details
  • AI cadences - I'd like each email personalized so we aren't using a template

Likelihood to Recommend

great for outbound prospecting and integrating with Salesforce but will need to determine how it will compete with AI Sales agents.
MF
Melanie Fricke
VP of Sales in Sales at iAdvize (Computer Software, 51-200 employees)
Vetted Review
Salesloft
2 years of experience

Salesloft is great!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I am the main admin for Salesloft at Signiant. We originally got Salesloft because we had a bunch of different tools that we replaced with Salesloft a few years back.

Pros

  • Integration with Salesforce, Showpad, Microsoft, Zoom
  • Conversation Intelligence and AI
  • Cadence structure and templates
  • Communication from CSMs

Cons

  • Chrome extension bugs

Likelihood to Recommend

My inside sales team loves Salesloft, especially the chrome extension to work out of salesforce with the backing of Salesloft for the dialer and emails. It cuts down on manual logging and saves our team a ton of time! The teams don't always log into the platform daily even if they use Salesloft all the time. They spend most of their time in Salesforce so having a good extension is key but it does have its bugs.
VU
Verified User
Manager in Marketing (Computer Software company, 51-200 employees)
Vetted Review
Salesloft
6 years of experience

Good tool for sales teams

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Salesloft as an easy automation tool to send our cadences to prospects, current clients and partners. It is also an easy tool for tracking who is talking to who and account ownership. I really appreciate that it integrates with a lot of other tools such as salesforce to make it easy.

Pros

  • Cadences
  • Outreach
  • Integrations

Cons

  • Enablement
  • UI
  • Intuition

Likelihood to Recommend

I would personally recommended Salesloft as a tool to any mid to large size team of sales people or customer / merchant success teams. It is less needed if you don’t require to do mass outbound emails. If you use sales force it will be super easy to integrate and add those accounts in
VU
Verified User
Account Manager in Sales (Computer Software company, 51-200 employees)
Vetted Review
Salesloft
2 years of experience

Automate prospecting and build better pipeline with Salesloft!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Salesloft helps us to coordinate prospecting efforts, track email opens, and build out prospecting strategies together as a sales matrix. One of our core problems is coordination of prospecting efforts. Without Salesloft, the sales matrix wouldn't know who has been targetied, how recently, and if the prospect has engaged with the context.

Pros

  • Coordinating Prospecting efforts within a matrix
  • Tracking email opens
  • Creating automated prospecting cadences that operate in the background

Cons

  • The email cadences could be more flexible and user friendly
  • The APIs to Salesforce and Gmail need to be updated manually and frequently. Would love to see that in the background
  • More dashboarding flexibility would be appreciated. Sometimes I want to see more activity data within a subset of accounts based on a territory

Likelihood to Recommend

Salesloft is well suited for sales matrix org structures where multiple reps are working the same account. It helps to coordinate resources and ensure the same person isn't getting hit by 3+ people at the same time.

Salesloft isn't as useful for an org with a 1:1 tie between reps and accounts. Single AE org structure could be better suited by other players in the space.
VU
Verified User
Account Manager in Sales (Computer Software company, 1001-5000 employees)
Vetted Review
Salesloft
2 years of experience