#1 most frequent
India
100.0%1 installation of 1
What is Salesken?
Salesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.
Categories & Use Cases
Media
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Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.
A very Highly recommended calling and conversational intelligence tool in the market
Use Cases and Deployment Scope
We have explored and implemented Salesken for calling and conversation intelligence purpose in our organization for the inside sales team. We have explored multiple tools, but the value extracted from Salesken was the best and we had gone ahead with the decision. We also did a pilot of the tool before we have taken a decision to implement.
Pros
- Calling features
- Conversation intelligence
- CRM integration
Cons
- Direct calling
- Localized numbers for some geographies
- Pricing structure
Most Important Features
- Calling feature
- CRM integration
- Call metrics tracking for managers
Return on Investment
- Higher call rates
- Higher connect rates
- Conversation improvement
Alternatives Considered
Slintel
Other Software Used
HubSpot CRM, Slintel, Lusha Extension, Apollo
