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Salesforce Maps

Score9 out of 10

11 Reviews and Ratings

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What is Salesforce Maps?

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Categories & Use Cases

Salesforce Maps Key Features

Learn about the best (and worst!) features Salesforce Maps has to offer, as determined by TrustRadius' reviewers.
Based on 11 ratings of Salesforce Maps's features
View all Salesforce Maps features

Top Performing Features

  • Sales compensation plan creation

    Easy for Sales to create incentive compensation plans without IT assistance.

    Category average: 8.5

Areas for Improvement

Most Frequent Users

Top 3 industries using Salesforce Maps.
Based on HG Insights installation data
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#1 most frequent

Information

18.0%

65 installations of 361

#2 most frequent

Manufacturing

16.6%

60 installations of 361

#3 most frequent

Professional, Scientific, and Technical Services

15.8%

57 installations of 361

Salesforce Maps Reviews

What users are saying about Salesforce Maps.
View all Salesforce Maps reviews

Plot your Course Away from Maps

Incentivized
Kurt JohansenView profile
DBA and Process Manager in Information Technology at Angel Water, Inc. (51-200 employees employees)

Pros

  • Drilling down from the map point, to account/work order/opportunity.

Cons

  • Clear communication on expectations and delivery of product.
  • Clean pricing structure and development costs.
  • Ongoing support during deployment and integration.

Return on Investment

  • ROI was zero. We spent weeks of time and whatever license cost for a product that did not deliver.
  • Support for the product IS mediocre at best.
  • I can not get a refund on time wasted for this implementation process.

Usability

Other Software Used

FieldService360, Apptoto

Great tool but now expensive

Incentivized
Edward PhillipsView profile
Engagement Director in Sales at Mission: Hope (11-50 employees employees)

Pros

  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.

Cons

  • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
  • The crossover with accounts and contacts are hard to map.
  • The window sizes when navigating the maps are difficult to work with.

Return on Investment

  • For the first time, we were able to see donors on a map which was life-changing.
  • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.

Other Software Used

Google Forms, Typeform, DonorDrive

Maps for layering

Incentivized
Verified User
Consultant in Marketing (1-10 employees employees)

Pros

  • Layers allow for visibility
  • Check-in feature helps to monitor team activity
  • Activity feed helps for quick look at team activity

Cons

  • Lots of glitches
  • Get signed out often, which interrupts the day
  • Could be more intuitive

Most Important Features

  • Layers
  • Check-ins
  • Activity feed

Return on Investment

  • Increased efficiency
  • Reduced labor time
  • Improved visibility

Alternatives Considered

Google Maps API

Other Software Used

Google Analytics, Google Maps API, Asana

Salesforce Maps Alternatives

Products similar to Salesforce Maps that may also meet your needs.
View all Salesforce Maps alternatives
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