TrustRadius: an HG Insights company

Ring4

Score10 out of 10

2 Reviews and Ratings

What is Ring4?

Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.

Categories & Use Cases

Media

The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.

1 / 6

Top Performing Features

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 8.3

  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 8.4

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.6

Areas for Improvement

  • Mobile app for iOS

    App for iPhone and iPad

    Category average: 7.8

  • Mobile app for Android

    Android app

    Category average: 7.8

  • Instant messaging

    Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

    Category average: 8.9

Ring4 review : practical & simple !

Pros

  • Send and receive texts.
  • Send and receive calls.
  • Personalizing your own phone number by region in the US.

Cons

  • I've sometimes seen text messages being sent in double.

Return on Investment

  • We've made significant savings in time and money by using Ring4.
  • We didn't have to go through all the hassle of setting up a regular line.

Usability

Simple and Affordable Business Phone

Pros

  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing

Cons

  • No desktop app

Return on Investment

  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple

Alternatives Considered

8x8 X Series (Formerly Virtual Office), Dialpad Talk and Aircall