RepuGen

RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction.

RepuGen increases a company’s online reviews through automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform service recovery before a negative review is posted.

Practice managers get their own dashboard to monitor, manage and improve their patient experience. Also, administrators are provided the tools to oversee their efforts and ensure that each unhappy patient is contacted in a timely manner.