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RateHawk

Score10 out of 10

1 Reviews and Ratings

What is RateHawk?

RateHawk, developed by Emerging Travel Group, is a service designed for professionals in the travel industry. This platform caters specifically to travel agencies, tour operators, and corporate clients, providing them with a solution for booking hotels, air tickets, and other travel services.

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Categories & Use Cases

RateHawk Reviews

What users are saying about RateHawk.
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Streamlined Bookings & Increased Profitability

Brajesh MewadaView profile
Developer in Engineering at Cybrom Tech (11-50 employees)

Use Cases and Deployment Scope

The automation of the booking and billing process is something that RateHawk has greatly helped my team with in terms of time. It saves me time to attend to clients and improves revenue, especially for events and luxury bookings that were unprofitable before.

Pros

  • planning group travel
  • planning personal travel
  • multiple destinations

Cons

  • It may take a little while for the smaller resorts to synchronize their availability compared to the large resort chains.

Return on Investment

  • Increased Profitability (20%)

Usability

Use Cases and Deployment

Verified User
Administrative Assistant in Marketing (11-50 employees)

Use Cases and Deployment Scope

As a travel agent, I've been using Ratehawk for over 2 years to handle travel bookings and paperwork for my corporate clients. It saves everyone huge headaches - I don't have to coordinate logistics across airlines, hotels etc, and my clients skip tedious admin and reservations. The whole process is way smoother, freeing us all up to focus on closing deals instead of travel admin.

Pros

  • High quality back-office support for managing bookings and accessing important data
  • Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
  • High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
  • Having all travel services managed under a single platform and billed in a single invoice.

Cons

  • Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
  • May have a learning curve for new users due to its extensive features.

Return on Investment

  • Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
  • All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.

Usability

Alternatives Considered

3GTS

Other Software Used

Constant Contact

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