TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ezus

    Score10 out of 10
    N/AEzus is software that helps travel agents, DMCs & tour operators sell more efficiently by allowing them to more quickly build custom programs. Users can can modify or create quotes and presentations, and choose custom templates to get branded proposals sent to customers via PDF, PPT, Word, Excel or web form.

    $75

    per month per user

    RateHawk

    Score10 out of 10
    N/ARateHawk, developed by Emerging Travel Group, is a service designed for professionals in the travel industry. This platform caters specifically to travel agencies, tour operators, and corporate clients, providing them with a solution for booking hotels, air tickets, and other travel services. Key Features Hotel Selection: RateHawk offers users access to over 2,900,000 hotels, guest houses, hostels, and apartments worldwide. Users can choose from a wide…N/A
    Pricing
    EzusRateHawk
    Editions & Modules
    Professional
    $85
    per month per user
    Premium
    $115
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    EzusRateHawk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    EzusRateHawk
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EzusRateHawk
    Likelihood to Recommend
    Ezus
    The presentation looks appealing and functional but when one starts using the app, one soon realizes that it doesn't work properly. It's not possible to insert all the data one needs, like beginning time, duration of the tour, description and detailed relative to meeting point and time. It's possible to insert (not in an organized manner) some of this data manually, but it's not possible to import an existing database and make it work
    Read full review
    Emerging Travel Group
    I recently used it to book a complex 2-week European trip for a group of executives. With different people flying in and out at different times, hotels in 4 different cities, car rentals, and local flights to coordinate, it would have been a nightmare to organize manually. But Ratehawk handled the end-to-end reservations and paperwork flawlessly.
    Read full review
    Pros
    Ezus
    No answers on this topic
    Emerging Travel Group
    • High quality back-office support for managing bookings and accessing important data
    • Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
    • High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
    • Having all travel services managed under a single platform and billed in a single invoice.
    Read full review
    Cons
    Ezus
    No answers on this topic
    Emerging Travel Group
    • Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
    • May have a learning curve for new users due to its extensive features.
    Read full review
    Usability
    Ezus
    The app does not work with existing databases. All data needs to be entered manually. It doesn't offer the precision required to create travel itineraries and travel documents (not all services appear where they are supposed to). They do not design tailored documents, so many details that should be automatically inserted are in fact missing and one needs to enter them manually for each service, making the app a bit more usable than a couple of excel sheets but nothing more than that.
    Read full review
    Emerging Travel Group
    It is easy to use and the support is always there to help.
    Read full review
    Alternatives Considered
    Ezus
    Good rates for an excellent team
    Incentivized
    Read full review
    Emerging Travel Group
    RateHawk is much more user friendly. Because of Vinet America’s Customization options to tailor the platform to a specific agency’s needs, the process could require an agency to have their own IT staff to complete this process, which could leave smaller agencies at a loss with their services.
    Read full review
    Return on Investment
    Ezus
    No answers on this topic
    Emerging Travel Group
    • Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
    • All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.
    Read full review
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