TrustRadius: an HG Insights company

Rannkly

Score9.1 out of 10

1 Reviews and Ratings

Top Performing Features

+15%

Boolean keyword searches

Users can build complex keyword searches to surface and analyze the right set of social media conversations.

Cat avg: 7.9

+18%

Sentiment analysis

The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

Cat avg: 7.7

+10%

Broad channel coverage

The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

Cat avg: 8.3

0%

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Cat avg: 9.1

Worst Performing Features

+14%

Content optimization

The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Cat avg: 8

+6%

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Cat avg: 8.6

+10%

Content marketing

Users can discover content from social media conversations and leverage it in marketing materials.

Cat avg: 8.3

Rannkly Features from Reviews

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

9.1+17%
  • Boolean keyword searches

    Users can build complex keyword searches to surface and analyze the right set of social media conversations.

    Category average: 7.9

  • Sentiment analysis

    The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

    Category average: 7.7

  • Broad channel coverage

    The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

    Category average: 8.3

Publishing

Scheduling posts to various social media channels and profiles from one interface.

9.1+10%
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

    Category average: 9.1

  • Content optimization

    The tool can suggest content, as well as the best days and times for content publication and customer engagement.

    Category average: 8

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

9.1+11%
  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

    Category average: 8.6

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

9.1+15%
  • Content marketing

    Users can discover content from social media conversations and leverage it in marketing materials.

    Category average: 8.3

  • Campaigns and promotions

    Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

    Category average: 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1+3%
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

    Category average: 8.9

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 9.2

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

    Category average: 8.9

  • Google+

    The software allows users to monitor, publish and respond via Google+.

    Category average: 9

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

    Category average: 9.2

Reporting/analytics

9.1+8%
  • Campaign success analytics

    Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

    Category average: 8.6

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

    Category average: 8.5

  • Competitor analysis

    Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

    Category average: 8.3

Account management

Users can manage access to multiple social media accounts.

9.1+8%
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.7

Rannkly Features from the Vendor

Listening/monitoring

Vendor-reviewed
  • Boolean keyword searches

    Users can build complex keyword searches to surface and analyze the right set of social media conversations.

  • Sentiment analysis

    The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

  • Broad channel coverage

    The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

Publishing

Vendor-reviewed
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

  • Content optimization

    The tool can suggest content, as well as the best days and times for content publication and customer engagement.

Engagement

Vendor-reviewed
  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Marketing

Vendor-reviewed
  • Content marketing

    Users can discover content from social media conversations and leverage it in marketing materials.

  • Campaigns and promotions

    Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.

Channel coverage/integration

Vendor-reviewed
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

  • Google+

    The software allows users to monitor, publish and respond via Google+.

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

Reporting/analytics

Vendor-reviewed
  • Campaign success analytics

    Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

  • Competitor analysis

    Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

Account management

Vendor-reviewed
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

Additional Features

Vendor-contributed
  • SaaS management

  • Online reputation management/ Review management

  • Social media management

  • Single dashboard for all platforms

  • Customizable Universal QR code

  • AI-driven review insights

  • Generate reviews

  • Multi-channel publishing

  • Internal feedback and survey management

  • Customized performance reports