TrustRadius: an HG Insights company

Rannkly

Score9.1 out of 10

1 Reviews and Ratings

What is Rannkly?

Rannkly is an AI-driven platform that handles online reputation by monitoring, analyzing, and responding to reviews and social media by creating and scheduling interactive posts only at one single dashboard. Its new feature, a universal QR code, is an interface that reduces the manual efforts of both organization and customer. By scanning QR code, one can see menu, give reviews and ratings, make payments, follow on social media platforms, fill in contact details for future reference, etc.

Product Demos

Top Performing Features

  • Boolean keyword searches

    Users can build complex keyword searches to surface and analyze the right set of social media conversations.

    Category average: 7.9

  • Sentiment analysis

    The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.

    Category average: 7.6

  • Broad channel coverage

    The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.

    Category average: 8.2

Areas for Improvement

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

    Category average: 8.5

  • Competitor analysis

    Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

    Category average: 8.3

  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.8

Best tool ever experienced

Use Cases and Deployment Scope

Rannkly is very easy to use and it makes work so simple. You can connect all the reviews- rating platforms and social media under a single dashboard it saves a lot of time and manpower to monitor every single native and positive review. It's a one-stop solution to manage your online reputation.

Pros

  • Integrate multiple platforms
  • Manage reviews and rating platforms
  • Manage Social media
  • Universal qr code
  • Easy to use

Cons

  • As of now nothing.
  • They can add more reviews platforms.
  • YouTube must be needed.

Return on Investment

  • Full return of ROI I got from Rannkly and it is a good product.
  • Good
  • Positive impact

Usability