What is Rafiki.ai?
Rafiki is a Conversation Intelligence platform that helps reps re-engage prospects with a direct chat, post-demo with meeting snippets. With its call library, Sales Coaches can analyze winning patterns of top closers and build customized playbooks, while Sales Leaders forecast better based on the best source of truth.
Rafiki alerts the user for a customizable list of deal risks, churn signals, competitor mentions, and upsell opportunities to help the user take corrective action and never miss a winnable deal.
Key Benefits:
Captures the interactions between customers and and a sales team, delivers insights and guidance to improve team efficiency, manage sales forecasts and consistently hit sales targets
Rafiki understands what's being said in a call and helps apply it to the user's business and team, by arming with data on coaching opportunities, such as what topics and talk patterns the reps should focus on and how to improve forecasting accuracy. Sales reps and enablements team can work together and do more of what's working and do less of what’s not working so well
Search a full call library across key topics of interest, listen, comment, snippet, create playlists to help Onboard & Ramp, Share, Score and Coach to empower the user's team
Rafiki’s AI helps to find the important questions from customer interactions, detect the key topics being discussed, automatically list action items, and get a gist of relationship dynamics with a swipe
Be alerted for ghosted accounts, missed follow-ups, lack of activity, single threaded calls, pricing, objections, key trackers, poor sales behaviors and more and tackle them in time to grow revenue
Send personalized follow up messages with timestamped, video-content from the call, with Rafiki’s Follow up tool that increases prospect re-engagement
Categories & Use Cases
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Screenshot of Be alerted for ghosted accounts, missed follow-ups, lack of activity, single threaded calls and more and tackle them in time to grow revenue
