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QuickBooks Desktop Pro

Score7.8 out of 10

976 Reviews and Ratings

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What is QuickBooks Desktop Pro?

Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features QuickBooks Desktop Pro has to offer, as determined by TrustRadius' reviewers.
Based on 976 ratings of QuickBooks Desktop Pro's features
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Top Performing Features

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.8

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.8

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 8.1

Areas for Improvement

  • Location management

    The software can track multiple goods across multiple locations.

    Category average: 8

  • Automatic reordering

    The software can be set up to automatically reorder a good when it falls below a certain threshold.

    Category average: 6.7

  • Order exception Resolution

    Monitor fulfillment tasks and resolve issues, view and evaluate varios options via what-if analysis and define and enforce change order rules

    Category average: 7.4

Reviews

What users are saying about QuickBooks Desktop Pro.
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QuickBooks Desktop Pro, can't live without it!

Incentivized
Stan KlaffView profile
Executive Director in Marketing at Hebrew Order of David International (1-10 employees employees)

Use Cases and Deployment Scope

I use QuickBooks Desktop Pro across all our financial departments. I think it is easy to use, scalable, and efficient

Pros

  • Invoicing
  • Payments

Cons

  • I have some difficulty when invoicing and looking up the item to charge

Return on Investment

  • Positive ROI because I could not work without it

Usability

Alternatives Considered

QuickBooks Online

Other Software Used

Constant Contact, Sage Accounting, MemberTies

Great tool to use; highly recommend

Incentivized
Verified User
Director in Finance and Accounting (1-10 employees employees)

Use Cases and Deployment Scope

I used QuickBooks Desktop Pro with my prior employer. We used it for all the accounting and financial management needs, including vendor and customer/donor records, accounts payables, payable tracking, bank reconciliation, cash management, financial reporting, annual budgeting and YOY key financial metrics comparisons. Before implementing into QuickBooks Desktop Pro, we did all our accounting records manually, mostly in Excel, and faced much challenges. Once switched to the QuickBooks Desktop Pro, things became smooth and the financial reporting and analysis were done on a timely manner with an accuracy level much more satisfactory. Thanks QuickBooks Desktop Pro!

Pros

  • Reports getting ready in no time and with high confidence on accuracy and completeness
  • Link directly to bank accounts and receive transactions records on real time.
  • Save time and improve efficiency

Cons

  • Can allow more users to manage the same books at the same time

Return on Investment

  • No quantitative impact, but it implements our internal control and standard procedures, and ensure all our records are in compliance and meet the requirements for the annual audit process which is essential to our non-profit organization.

Usability

Alternatives Considered

NetSuite ERP

Other Software Used

QuickBooks Online, QuickBooks Online Advanced

QuickBooks is a great fit for simple small business needs.

Incentivized
John DemarView profile
President and Principal Consultant in Information Technology at Demtron, Inc. (1-10 employees employees)

Use Cases and Deployment Scope

We are a small software development shop with simple double-entry accounting needs. We don't have inventory, we don't use QB for payroll, and we don't use most of its features. I use it more to develop software applications for other clients using the QB SDK and various Microsoft development tools. It has been found to be pretty easy to integrate with other apps.

Pros

  • Easy entry of sales order and purchase orders.
  • Robust SDK for integrating with other applications.
  • Very complete documentation and online support community.

Cons

  • I wish payroll processing wasn't so expensive.
  • Data backups aren't automatic.
  • Seems to be a lot of pressure to move to QB online.

Return on Investment

  • Year-end tax prep is simplified when paired with TurboTax.
  • Easier to find online help that with other accounting packages I had used previously.
  • Being regular users of QB helps us deliver custom software integrations to our clients.

Usability

Alternatives Considered

Sage Accounting, Wave Accounting and Zoho Books

Other Software Used

Google Sheets, Microsoft Visio, Microsoft SQL Server, SQL Server Management Studio (SSMS), AnyDesk, PureVPN, RingCentral Meetings, Postman, OneDrive, Dropbox, Microsoft Visual Studio, Veeam Agent for Microsoft Windows, Windows Server, Progress Telerik, Authorize.net, WordPress

Don't use QuickBooks Desktop Pro or Web version

Incentivized
Richard SienaView profile
CEO in Professional Services at Alcyone LLC (1-10 employees employees)

Use Cases and Deployment Scope

We don't use QuickBooks Desktop Pro anymore. In my opinion, it has gotten too expensive, and they try to force you to use the web version. Why should I keep my most important business information on the cloud where anyone can have access to it. In my opinion, QuickBooks cloud is not secure. I feel they can cancel you if they don't like your company, just like social media platforms can. I don't believe what they tell you that it is secure. As a person who has spent 50 years writing programs and making sure they are hacker-proof. NOTHING IS SECURE!

Pros

  • Billing
  • Checkbook
  • Categorize transaction into groups
  • Backups

Cons

  • Lower the price back to where it was a few years ago where I could buy a version and it was good for 4 years.
  • Now I have to pay a license fee per year twice what I paid for a 4 year license.
  • The desktop version is no longer available for new customers. In my opinion, they want to force you to use the web version.

Return on Investment

  • Cost too much
  • Too expensive
  • Doesn't seem to care about customers

Usability

Other Software Used

Avid Pro Tools

QuickBooks Desktop Pro

Incentivized
Elizabeth Ortiz
Staff Accountant in Finance and Accounting at CLA (1001-5000 employees employees)

Use Cases and Deployment Scope

I use QuickBooks Desktop Pro for the accounting of various non-profit organizations. I am in charge of the month-end close of this organizations. Such as prepaids, accruals, payroll. As well as bank reconciliations. I also work with receivables and payables.

Pros

  • Bank reconciliatios
  • Receivables
  • Invoicing

Cons

  • Matching on the bank rec, sometimes it does not show a match even though there is one.
  • It is slow sometimes.
  • Would be great to have a go back option to the actual previous page.

Return on Investment

  • More clients
  • Easy to navigate
  • Easy to find things

Usability

Other Software Used

Sage Intacct

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