TrustRadius: an HG Insights company

Publer Reviews & Insights

Score9.4 out of 10

42 Reviews and Ratings

Who Buys & Uses Publer

Based on 92 HG Insights installations.

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Insights from Publer Reviewers

Based on 14 verified reviews published in the last 18 months


Synthesised from 14 reviews | Last Published May 27, 2026


In TrustRadius reviews, Publer is primarily utilized for comprehensive social media management, enabling organizations, including small businesses and agencies, to streamline content scheduling and publishing across multiple channels. Reviewers widely note its positive impact on operational efficiency, with 8 of 14 reviewers reporting significant time savings through automation and bulk scheduling features, particularly for extensive content libraries. The platform's ease of use also contributes to its effectiveness.

Reviewers also value the platform's responsive customer support and content curation tools. However, users frequently seek improvements in platform integrations, especially for social channels like Instagram, which 5 of 14 reviewers cited as a key area for enhancement. Additionally, limitations in analytics depth and media library management were mentioned. Overall, Publer is viewed as a valuable tool for optimizing resource utilization and achieving business objectives through enhanced operational effectiveness.


  • Automated content scheduling and pre-scheduling
  • Efficient bulk content uploading via CSV
  • Responsive and helpful customer support
  • Streamlined multi-channel content publishing
  • Positive impact on operational efficiency and time savings
  • Limited scope and depth of social platform integrations
  • Insufficient depth in analytics and reporting capabilities
  • Deficiencies in media library storage, sorting, and export
  • Lack of clarity or perceived high cost in pricing structure

Publer Reviews

56 Reviews

Best planning tool ever! 🎉

Rating: 10 out of 10

Use Cases and Deployment Scope

I am an Agency owner with many customers who have several Social Media channels. Publer helps us automate all posts/stories/Reels with their automation software and saves many hours of time per months by prescheduling every post. Also the insights are very helpful to find our target audience and the perfect posting times. Its every penny worth it!

Pros

  • Automates my posting schedule
  • Give insights about our target audience
  • Supports many platforms without any connectivity problems

Cons

  • Using Instagram without facebook pages

Likelihood to Recommend

As already said its the perfect tool to automate mass content and get insights abour target audiences.

YOU ARE MISSING OUT

Rating: 10 out of 10

Use Cases and Deployment Scope

We use it for social media management and content approval. This is an amazing tool that is easy to use for all ages, and easy to integrate and adapt to. In my case, I really needed a tool that would allow me for content approval in between clients, generate monthly reports, schedule accross several apps and integrate with Google analytics

Pros

  • Client Approval system
  • Monthly report
  • Great Features
  • All ages friendly platform

Cons

  • Price
  • Competitor analysis
  • Pick and choose in between features

Likelihood to Recommend

They have an amazing customer service that allows us to contact them with any questions and they respond very quick

Publer is two thumbs up

Rating: 9 out of 10

Use Cases and Deployment Scope

First and foremost, the support has been outstanding — truly top-notch.

The platform itself is well-designed, intuitive, and makes it easy to find exactly what you’re looking for. Organizing workspaces is simple, and the calendar feature works smoothly. (Though it would be even better if there were a way to view all scheduled posts across multiple managed companies in one unified calendar.)

Considering the price, this is an excellent value and a well-rounded solution.

Pros

  • Customer Support
  • Content Management
  • Analytics

Cons

  • Scalable Calendar
  • Social Media Interactions
  • Multi Post to Various Workspaces

Likelihood to Recommend

If you manage more than 10 social media accounts across a variety of companies, this is a no brainer for ease of use. The speed at which I can get my work done is critical and this saves me time and thus, saves me money.

The savings only get better the more companies you manage as I found their pricing very reasonable from others.
Vetted Review

Publer - a great all-round social media content management tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Publer is a social media content manager. I particularly like that you can link it to your Canva for social media graphics (paid plans, but available for a few times even on the free plan). The free plan has reasonable features, and is available for up to 3 social media accounts, giving you an option to give Publer a decent go before deciding if you want to upgrade. Even when upgrading, the prices are reasonable compared to other social media content management sites, with a sliding scale of pricing depending on how many social media accounts and how many team members. Publer upgrades include media management, analytics and AI tools as well as higher limits for posting, and numerous other features, depending on the plan you choose.

Pros

  • I was able to import a Canva image and successfully use it when creating a post within Publer.
  • Publer has great customer service, even answering my queries on a Sunday.

Cons

  • I haven't yet found a hashtags storage tool, although maybe it's there somewhere (some other social media content sites let you save sets of hashtags to use for various types of posts).

Likelihood to Recommend

I would say it's a great all-round social media content management tool for individuals and small businesses, when using any paid plans, although it's possible to start on the free plan with up to 3 social media accounts and use that successfully with limited features if you want to. There is an Enterprise plan too, in addition to two paid plans, but I am not able to comment on that as I don't have experience with that one.

Simple Straight-Forward Time-Saving

Rating: 10 out of 10

Use Cases and Deployment Scope

I was struggling to stay on top of my weekly social media posts, and posting things manually was becoming an issue, but Publer makes it easier to arrange my content, see how it will appear when it's posted, and post things in the background without having to do it manually.

Pros

  • Content scheduling
  • Content calendar
  • Content curation, media library and ease of creating content

Cons

  • It would be good to see better integration of the Instagram platform, when it comes to using trending audio, getting template inspiration etc, but this may be limited by the available API.
  • Hashtag analysis and suggestion is pretty limited, and this is a feature in the higher paid accounts.

Likelihood to Recommend

If you're looking for all of your social media platforms to be in one place, but to have different functionality then Publer does this well, in terms of having different features for Instagram, Twitter etc.

Analytics is okay, but there are possibly other platforms that do this better.
Vetted Review
Publer
2 years of experience

An amazing software that has everything we are looking for

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Amazing software, does everything we need it to do for a very reasonable price! We use it for multiple Facebook pages which is great. Also a very fast support trough email which is amazing! I would definetly advice other owners of any kind of social media pages to start with the free trial and see what it can do for you!

Pros

  • Fast support
  • Amazing software

Cons

  • Posting on multiple pages easier
  • Comprehensive calender view

Likelihood to Recommend

We use it for our multiple pages where it is super easy to navigate through our pages and make adjustements for every single page.
Also the posting times are a great adition and it has al of the features we are looking for in a software for a very reasonable price.
Vetted Review
Publer
1 year of experience

Better than expected

Rating: 10 out of 10

Use Cases and Deployment Scope

This software has finally given us a way to manage multiple accounts simultaneously for individual social media channels. Having three or four different profiles for each social media channel is very challenging, this software solves that problem.

Pros

  • Managing multiple account profiles
  • Pre-scheduling posts with these

Cons

  • Better in app content, creation features
  • Building to add music and captions within the app

Likelihood to Recommend

If you have multiple accounts for Instagram, or TikTok, or Facebook, or any social media channel, this is definitely the software to use

Publer Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

we use it to post for us

Pros

  • Tons of features
  • Ease of use
  • Quality of platform

Cons

  • native music
  • white label advancement
  • more platforms

Likelihood to Recommend

Publer is great for social media management and has a robust platform for scheduling posts or videos on tons of platforms.

Publer is a superior social media posting software

Rating: 10 out of 10

Use Cases and Deployment Scope

Publer is a superior social media posting software. I have 12 fairly large Facebook pages and a large Youtube following.

Pros

  • efficent organizing of posts
  • ease of multiple posts
  • downloads videos

Cons

  • lower cost
  • download menu is cumbersome
  • process gets bogged down sometimes

Likelihood to Recommend

Good-ish for bulk scheduling but needs some work with other features

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

bulk scheduling of social media posts

Pros

  • Ability to bulk schedule a lot of posts - it's the reason why I chose Publer instead of Buffer for now. I had thousands of ready posts. The CSV upload works just right - you can upload up to 500 posts in one files which saves a ton of time.
  • Great customer support - quick to reply and help with issues.

Cons

  • Poor media file storage - very few columns, no ability to sort, and export data of media library - which would be super useful when you need hundreds of links to download pictures before uploading them via CSV and bulk scheduling. I needed to find a way around this issue and upload everything to Wordpress and then use plugin to export file names and links. Not great that it is not available on Publer. Makes media library useless to me as it's not feasible to work this way - I'd need to manually copy-paste all links, which obviously is not ideal.
  • The VAT pricing info should be more visible.
  • The "Explore tab" is wannabe Taplio copy although you can only see posts from Instagram and X, and nothing else + they are very few posts and they are not even matching keywords at all. I was looking forward to LinkedIn, but there is nothing from that platform, opposite to competitors like Taplio.
  • Calendar view has no yearly view option or an option to view more compact window.

Likelihood to Recommend

Bulk Scheduling - as competitors do not offer it. Other than that other features feel lacking
Vetted Review