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Proofpoint Security Awareness Training

Score10 out of 10

66 Reviews and Ratings

What is Proofpoint Security Awareness Training?

Proofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.

Categories & Use Cases

Top Performing Features

  • Training Content Library

    A pre-built library of security awareness training content that can be used immediately.

    Category average: 8.7

  • Phishing Simulations

    Administrators can run simulated phishing attacks to test the effectiveness of the training and assess vulnerabilities.

    Category average: 9.1

  • Security Reporting

    Reports available may include statistics on phishing simulations, training completion, etc.

    Category average: 8.5

Areas for Improvement

  • Training Gamification

    Training content is available in a gamified format.

    Category average: 8.6

  • Industry-Specific Security Training

    Security training can be tailored based on industry-specific requirements, such as HIPAA, PCI DSS, GDPR, etc.

    Category average: 7.1

  • Individualized Security Training Plans

    Training can be tailored to individual employees based on previous training, role, or assessed vulnerability.

    Category average: 7.9

Totally satisfied with PSAT

Use Cases and Deployment Scope

PSAT (Proofpoint Security Awareness Training) has been selected over another competitors, due to its large experience on phishing/e-mail protection. We rely on PSAT to recommend to our customers as so internal use.

Most of the environments are allowed to use it, due to its easy way to run. In our experience, We didn't find any problem at any size of company so far.

Pros

  • Reliability
  • Large coverage of phishing samples
  • Reports and summaries

Cons

  • Prices are still above of the market average

Most Important Features

  • Reliability
  • Large experience on phishing/e-mail protection
  • Customization according to customer's needs

Return on Investment

  • Positive: Test results could give us a better drive for security improvements
  • Positive: Test results could also provide new opportunities to address what new contents to be reinforced with the team

Alternatives Considered

Kaspersky Security Awareness

Other Software Used

Proofpoint Essentials for Small Business, Palo Alto Networks Next-Generation Firewalls - PA Series

Proofpoint Security Awareness Training review

Pros

  • Short, quick, easy training videos
  • Phish alarm reporting capabilities are excellent
  • Reporting makes it easy to report metrics on education

Cons

  • Integrating reporting from other modules would be helpful

Return on Investment

  • The addition of security awareness to our existing stack was a no-brainer. For a nominal cost, you get phishing simulations and end user awareness.

Alternatives Considered

Cofense PhishMe

Usability

Proofpoint Security Awareness is a MUST HAVE for your Organization

Pros

  • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
  • The training modules are fun and interactive and keep the user engaged.
  • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
  • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.

Cons

  • After a training module is completed you will have people who have not done the assignment. I would like to see a way to auto enroll or add them to a new assignment, from the one the did not complete.
  • Mostly my issues are around the people who do not finish a training and how to make the process easier for the administrator since I am doing three of these a week it is hard to keep up with the people who do not finish or even start.

Return on Investment

  • You can't really put a dollar figure on protecting your company against security threats.
  • Seeing your employees making security a priority and taking a second look at a email is such a win for an organization.

Other Software Used

Cisco Umbrella, Cisco Advanced Malware Protection (AMP) for Endpoints, BeyondTrust Password Safe, powered by PowerBroker

Proofpoint meets our needs

Pros

  • Provides engaging training assignments.
  • Answers user questions quickly and effectively.
  • Provides fresh new content on a regular basis.

Cons

  • Occasional issues in scrolling, depending on the browser.
  • A slightly wider array of training choices - many topics, but only a few choices per topic.

Return on Investment

  • It makes us feel like our user community is more aware and educated to the risks of technology.
  • It adds a level of caution when our users interact with email or web surfing.
  • Our users know the cost - both time and money-wise - of a breach.

Alternatives Considered

KnowBe4

Other Software Used

Microsoft Office 2016, Concur Travel and Expense, Cisco SSL VPN (AnyConnect)

Proofpoint - proves worthy and up to the point!

Pros

  • Good support (from Mr. Kurt Werner)
  • Polite communication
  • Good price

Cons

  • Bulk management of users is very complicated and unclear
  • The overall systems are lacking integrated instructions

Return on Investment

  • ROI is definitely high, as we pay an annual fee to Proofpoint, and they ease our processes considerably
  • Our business can now say that we are all GDPR-certified, which is a must in the MR field

Other Software Used

Skype for Business (formerly Lync), Confirmit, DPS Outlook Office