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KnowBe4 Security Awareness Training vs. Proofpoint Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 Security Awareness Training

    Score9.4 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…

    $0.95

    per month (billed annually) per seat

    Proofpoint Security Awareness Training

    Score10 out of 10
    N/AProofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.N/A
    Pricing
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Editions & Modules
    Silver
    $0.95
    per month (billed annually) per seat
    Gold
    $1.10
    per month (billed annually) per seat
    Platinum
    $1.25
    per month (billed annually) per seat
    Diamond
    $1.70
    per month (billed annually) per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Considered Both Products
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    KnowBe4 Security Awareness Training coming with much more content to cover if not most of the ways and tracks that hackers and Scammers that will might let the employees get them to do an action like clicking suspicious links or attachments which might lead to hacking the …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 had better options in Phisihng templates and a very good option with content in training
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I can't speak for any of them, but all had been considered. Proofpoint came highly rated but we decided to go with KnowBe4 Security Awareness Training.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    It provided us cheapest rate and had best reputation in market.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Is purely superior to any other solution tested over time. Language availability and materials being dubbed vs subtitled significantly increase the UEx.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Proofpoint has a more streamlined product that tries to do to many things where Knowbe4 is a more specialized tool focusing on security awareness training without all the other IT tools and data. It's like they say you can be a jack of all trades but a master at none. Knowbe4 …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4's console is more vibrant, organized, and displays news on login. KnowBe4's training modules are more engaging and have a store front with easy filtering/search to find the right training for your business. Phishing simulations have many more options and templates to …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 has training content in languages other than English
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We tried Proofpoint because of a huge benefit in how to integrate the awareness training with antispam, in another hand, the content of KnowBe4 Security Awareness Training is much better, mainly for Diamond agreement. This Diamond level provided us with training with better …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    For phishing simulations and awareness, KnowBe4 had a simple, effective product at a better price.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 Security Awareness Training has a better platform for SAT than Proofpoint SAT and the templates are great. I compared these in 2020-2021, around the time when it was called Wombat. One nice thing that Proofpoint's SAT had is that if you also had their email security …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I have used Wombat in the past. There was no action group that you could be used with wombat, but you are able to utilize KnowBe4 Security Awareness Training. In the event, a user fails on a phishing campaign the associate is automatically thrown into an action group that will …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 has a larger library of awareness training modules, so the quarterly training don't get repetitive.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Because we have been so happy with KnowBe4, we have not evaluated any competitors for many years. Initially, the great pricing that KnowBe4 offered to us as a 501(c)(3) nonprofit was a big selling factor, but the product itself has turned our organization into a big fan of …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    The level of customer service provided by KnowBe4 to their consumers is well above that of any other vendor. Because of this, there has been no consideration past initial due diligence in switching providers for security training. They go above and beyond every day to ensure …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We have been with knowBe4 before there were any competitors in this market space. KnowBe4's experience continues to outshine its competitors. The last time we looked at these competitors, their features were not close to what we had in our current product, BUT they were less …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We liked the ease of use for end-users and how the content feels a bit less formal. It shouldn't be such a boring task to train.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Proofpoint SAT (formerly Wombat) had much less intuitive reporting to help assist staff who are struggling, had less interesting training videos, and much more US-based phishing templates making them almost a dead giveaway for our staff unless we spent time customizing them. …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Better automation and more module content are available than other evaluated solutions. The bundling of modules and competitive pricing made this a very attractive option and one we are happy with. Additional content like training posters and content related to supporting a …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 showed superior content and integration with our technology stack. Their overall platform is easily configurable and doesn't tie into an SEG as most of the other offerings do. Allowing us to be flexible with our use case and continue to train no matter our selection of …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I had used KnowBe4 Security Awareness Training previously and therefore knew that it's intuitive, easy to use, quick to customize where I'm able to and works well for reporting. I did like Cofense's ability to customize training modules but ultimately went for KnowBe4 Security …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 was slightly more user-friendly out of the box. Both products do a lot of similar things, but KnowBe4 was doing it all when Proofpoint was still Wombat.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 is a secure, inexpensive platform that has relevant and up-to-date content. Their marketing team does a great job at advertising events and webinars to attend that helps you explore the platform more.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We performed a bakeoff against Proofpoint, Mime cast, and KnowBe4. KnowBe4 had more content and flexibility to automate processes. The PhishER tool was a great addition that we didn't even know we had and has improved our security operations significantly also. KnowBe4 had a …
    Incentivized
    Proofpoint
    Chose Proofpoint Security Awareness Training
    I have used both and can say they are comparable. KnowBe4 has all the content out there for the admin to add but Proofpoint only had a limited number of courses available per the contract. Seems like KnowBe4 has more content or allows more per bundle.
    Incentivized
    Chose Proofpoint Security Awareness Training
    The "Managed Service" (a dedicated ProofPoint Account Rep c/w weekly status calls) significantly reduces the resource demand on the area within your company managing the program. The KnowBe4 Platform does all the same stuff (Training Modules, Reports, ThreatSim Tools), but you …
    Incentivized
    Chose Proofpoint Security Awareness Training
    Proofpoint Security Awareness Training -- Wide offerings (training, simulated campaigns, report phish button, phish analyzer); invaluable integrations with TRAP & Phish Alarm/Analyzer; incredibly helpful and kind support, very quick to assist & knowledgeable. PSAT was and …
    Incentivized
    Chose Proofpoint Security Awareness Training
    We looked at KnowBe4 but found that it was not quite as comprehensive as Proofpoint. The biggest difference was the ability to send out threat simulation emails with Proofpoint. This is an invaluable tool to test the effectiveness of our security awareness training program. …
    Incentivized
    Chose Proofpoint Security Awareness Training
    KnowBe4 is more focused on security awareness since it is it's main source of business whereas Proofpoint security awareness is just an adjunct to the proof-point suite of products. KnowBe4 has an advantage here since their main focus is on security awareness rather than other …
    Incentivized
    Chose Proofpoint Security Awareness Training
    We chose Proofpoint (Wombat at the time) because of the better variety of offerings in their training assessments. KnowBe4 was much more expensive and did not provide us with the confidence that they could meet the same level of delivery as Wombat (Proofpoint) could. I …
    Incentivized
    Chose Proofpoint Security Awareness Training
    Ninjio and Proofpoint seem to be a lot different. I feel like Ninjio keeps people's interest because their training is based on short animation videos that are released monthly and then they have questions to answer. I really wish these two companies would merge. I think they …
    Incentivized
    Chose Proofpoint Security Awareness Training
    The user interface is more modern and provides a little bit better reporting. The ability to risk rank and identify weak areas is easier to manage via KnowBe4.
    Incentivized
    Chose Proofpoint Security Awareness Training
    We felt Proofpoint product was easier to use and administer. Proofpoint also had better features like PhishAlarm button, VAP reports, TRAP etc.
    Incentivized
    Chose Proofpoint Security Awareness Training
    I think that Proofpoint Security Awareness Training pricing is one of the main reasons that we went with them. We only have the lowest tier, and it does a pretty good job for what we pay. We are using Proofpoint for our email security solution, so we ended up saving some money …
    Incentivized
    Chose Proofpoint Security Awareness Training
    I think Wombat beats most of its competitors by default by simply being another piece of the Proofpoint security platform. Other phishing platforms do not have this additional piece, so you will end up paying for a phishing awareness software and also an email security platform …
    Incentivized
    Chose Proofpoint Security Awareness Training
    At the time we selected Proofpoint (Wombat) they appeared to have the best solution. They have a simple to use interface and the phishing platform was quite impressive. However, over time I have found that their training catalog is not as large as it could be. KnowBe4 has …
    Incentivized
    Chose Proofpoint Security Awareness Training
    We already used ProofPoint so we thought it would be a better fit. The other products may have looked better but pricing was good. Do not increase pricing.
    Incentivized
    Chose Proofpoint Security Awareness Training
    I think Proofpoint's design and training are the best in the bunch, but the other products certainly hold their own.
    Incentivized
    Chose Proofpoint Security Awareness Training
    Peer input, piloting with a number of key users, previous positive experience with Wombat training and financials supported our choice for Wombat.
    Incentivized
    Chose Proofpoint Security Awareness Training
    All three products have the pros and cons. Since we use other Proofpoint products, TAP, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.
    Incentivized
    Chose Proofpoint Security Awareness Training
    Still evaluating.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    639 Answers
    93%
    Would buy again
    41 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    605 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    643 Answers
    93%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    502 Answers
    92%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    540 Answers
    93%
    Implementation went as expected
    40 Answers
    TrustRadius Insights
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Highlights

    TrustRadius
    Research Team Insight
    Published

    KnowBe4 Security Awareness Training and Proofpoint Security Awareness are both security awareness training software designed to train and test users on defending against social engineering attacks such as phishing. Both software options are most popular with larger enterprises, likely because as staff sizes increase, it becomes more difficult to train staff without a dedicated tool.  

    Features

    KnowBe4 Security Awareness Training and Proofpoint Security Awareness both provide essential security awareness features, but they also have some unique features that set them apart from each other.

    KnowBe4 Security Awareness Training provides over 2,000 phishing templates, allowing businesses to safely test their staff’s vulnerability to social engineering attacks and report on the results. Social Engineering tests can also be automated using KnowBe4 Security Awareness Training’s artificial intelligence tools, which can push social engineering tests out through email, text, or voicemail.

    Proofpoint Security Awareness provides detailed and customizable reporting tools that can be run after each phishing simulation campaign.  Businesses can use Proofpoint Security Awareness reporting features to see where there are vulnerabilities in their organization.  Proofpoint Security Awareness also provides a simple to use interface for creating phishing simulations and generating reports.

    Limitations

    KnowBe4 Security Awareness Training and Proofpoint Security Awareness both help businesses to defend their organization against social engineering attacks, but they also have some limitations that are important to consider.

    KnowBe4 Security Awareness includes tools for testing users on social engineering attacks, but its reporting features are more limited than the detailed reports businesses can generate with Proofpoint Security Awareness. Additionally, while KnowBe4 provides a variety of email templates, many uses find they need some customizing to be presentable as social engineering tests.

    Proofpoint Security Awareness does not include significant automation tools, so if your organization wants to run tests automatically, KnowBe4 Security Awareness may be a better choice.  Additionally, while the interface for creating tests and reports is straightforward with Proofpoint Security Awareness, its interface for managing large amounts of users is less flexible.  If your business makes frequent staffing changes, software with better user management may be preferred.

    Pricing

    Pricing for KnowBe4 Security Awareness Training is dependent on the number of users, as well as the feature needs of the organization.  Pricing starts as low as $8.00 per user per year, but can reach as high as $29.50 per user per year.

    Pricing for Proofpoint Security Awareness depends on the size of the business in question.  Organizations can reach out to the vendor for a detailed quote.

    Features
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Security
    Comparison of Security features of KnowBe4 Security Awareness Training and Proofpoint Security Awareness Training
    Feature
    KnowBe4 Security Awareness Training
    8.8
    303 Ratings
    3% above category average
    Proofpoint Security Awareness Training
    9.0
    1 Ratings
    5% above category average
    Single sign-on capability9.6269 Ratings9.01 Ratings
    Role-based user permissions8.0293 Ratings9.01 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of KnowBe4 Security Awareness Training and Proofpoint Security Awareness Training
    Feature
    KnowBe4 Security Awareness Training
    8.3
    331 Ratings
    2% below category average
    Proofpoint Security Awareness Training
    9.4
    1 Ratings
    11% above category average
    Training Content Library8.8328 Ratings10.01 Ratings
    Multilingual Training Content9.3181 Ratings9.01 Ratings
    Training Gamification8.4271 Ratings9.01 Ratings
    Industry-Specific Security Training6.2289 Ratings9.01 Ratings
    Individualized Security Training Plans7.5280 Ratings9.01 Ratings
    Phishing Simulations9.5326 Ratings10.01 Ratings
    Security Reporting8.3319 Ratings10.01 Ratings
    Integration with Security Tech Stack8.1187 Ratings00 Ratings
    User Ratings
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Likelihood to Recommend
    9.5
    (677 ratings)
    9.0
    (46 ratings)
    Likelihood to Renew
    9.4
    (53 ratings)
    7.3
    (1 ratings)
    Usability
    9.4
    (164 ratings)
    8.6
    (5 ratings)
    Availability
    9.1
    (18 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (258 ratings)
    8.3
    (44 ratings)
    In-Person Training
    8.8
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (21 ratings)
    -
    (0 ratings)
    Configurability
    8.4
    (13 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.1
    (39 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (19 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.7
    (15 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 Security Awareness TrainingProofpoint Security Awareness Training
    Likelihood to Recommend
    KnowBe4
    I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Pros
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Proofpoint
    • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
    • The training modules are fun and interactive and keep the user engaged.
    • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
    • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
    Incentivized
    Read full review
    Cons
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Likelihood to Renew
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Usability
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Reliability and Availability
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Performance
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Support Rating
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    In-Person Training
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Online Training
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Proofpoint
    No answers on this topic
    Implementation Rating
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Alternatives Considered
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Contract Terms and Pricing Model
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Scalability
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    Professional Services
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Return on Investment
    KnowBe4
    No answers on this topic
    Proofpoint
    No answers on this topic
    ScreenShots

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of the Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of a security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of the AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of the AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.