Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Cat avg: 6
Top Performing Features
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Cat avg: 7
Task tracking
Users can monitor staff productivity and accountability.
Cat avg: 6.8
Data backups and redundancy
The software helps ensure against data loss.
Cat avg: 7.3
Worst Performing Features
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Cat avg: 6.9
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Cat avg: 6.7
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Cat avg: 6.7
Prime Suite EHR Features from Reviews
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
8.0+21%
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 7.1
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
10.0+40%
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Category average: 7.8
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
6.6+1%
Charting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Category average: 6.8
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
Category average: 6.7
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Category average: 6.6
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Category average: 6.9
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Category average: 6.7
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Category average: 6.9
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
9.8+32%
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Data backups and redundancy
The software helps ensure against data loss.
Category average: 7.3
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Category average: 6.6
Workflow and Scale
The software helps manage employee workflows at scale.
9.6+46%
Task tracking
Users can monitor staff productivity and accountability.
Category average: 6.8
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Category average: 6
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1
Prime Suite EHR Features from the Vendor
Billing and Claims Management
Vendor-reviewedCoding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Mail or Email Patient Statements
Patient statements may be delivered via postal mail or electronically via email
HIPAA Compliance
Billing and claims features requirements for compliance with HIPAA
Clearinghouse Integration
The software supports integration with medical payments clearinghouses out of the box.
Accounting Integration
Refers to the medical office software's ability to integrate out of the box with accounting applications
Reporting
Support for reporting features specifically designed to support billing and claims management.
Integration with EMR/EHR
The medical office software integrates out of the box with EMR/EHR software.
Patient Scheduling
Vendor-reviewedFacility Scheduling
Refers to the ability of medical office software to manage facilities scheduling.
Physician Scheduling
Physician scheduling features enable for dynamic and flexible scheduling of physicians
Automated appointment reminders
Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Electronic Medical Records
Vendor-reviewedCharting / document management
Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.
Templates
The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.
E-prescribing
Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.
Lab and Imaging Integration
The EMR system integrates out of the box with standard lab and imaging systems
Patient portal
Patients can access important personal health information, such as medications, allergies and lab results, online through a secure website.
Mobile/tablet support
The software is accessible via mobile or tablet devices.
Dragon Integration
The product integrates with Dragon NaturallySpeaking to allow automated machine transcription of spoken notes.
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Standard Chart Templates
The EMR software includes standard medical chart templates
Custom Medical Forms
Custom Medical Forms features
Custom Fields
The medical records can be customized with additional custom fields
Medical Security and Privacy
Vendor-reviewedRole-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Password Policies
The software supports custom requirements for password length, strength, expiration and reset, etc.
Login Regulations
Login Regulations features
Session Backlog
Session Backlog features.
Audit and Log Reports
The system can provide historical reports on user access of the system and individual activities for auditing purposes.
Data backups and redundancy
The software helps ensure against data loss.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Local mode / networking failsafe
The software provides a way to ensure that network or connectivity issues are not a work-stopping event.
Workflow and Scale
Vendor-reviewedTask tracking
Users can monitor staff productivity and accountability.
Referrals
The software supports referrals to physician colleagues, specialists, etc.
Specialty-specific workflows
The software accounts for different workflow options based on discipline or specialty.
Master Patient Index
The software supports a Master Patient Index
Insurance Profiles
The software supports entry of information on insurance profiles, policies, plans, carrier contacts, etc
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.