#1 most frequent
United States of America
94.8%417 installations of 440
What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
Categories & Use Cases
Videos
Who Buys & Uses PowerDMS by NEOGOV
#2 most frequent
Canada
2.0%9 installations of 440
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
0.9%4 installations of 440
Looking for a solution to manage your forms, documents, and training? Here it is - PowerDMS
Use Cases and Deployment Scope
At our police department, we were struggling to manage forms and every officer had a different version of the form that they had saved or printed somewhere and there was no consistency. We also were using a printed policy and procedure manual which was not updated very often. The updates were printed and handed to each employee and we trusted them to remove the outdated policy and replace it, however not sure that got done. Now with the PowerDMS Solution, all employees (sworn and non-sworn), can easily search for any form, policy, contract, agreement, etc. and have full confidence they have the current version for increased consistency. We also use PowerDMS to document every employees training throughout the year and also through their career. Beyond that, we use PowerDMS to create courses, and assign certificates complete with tests and surveys on a variety of topics. I would highly recommend this product and am so glad that we found this company when we did. The onboarding process was very smooth and they held our hands as we developed "our" system. If you are on the fence, give this a try - you'll be glad that you did.
Pros
- Forms Management - always one version that is current. Old version gets archived.
- Policy Development - workflow approval processes built in
- Training - Documentation of courses and required training hours
- Easily search thousands of documents using simple keywords in the "Find Anything" box
Cons
- Workflows and the ability to stop and restart an approval workflow.
- Very easy to use program with good functionality.
Most Important Features
- Ease of use for all staff
- Mobile App
- Approval workflows for policy development
- Ability to track all training and even has functionality for the officers to submit a training request directly to their supervisor for approval and it then proceeds up the chain of command.
Return on Investment
- We no longer print our policy manual.
- Policies are always kept current. If there is an update or change made, it is available immediately for all.
- Our officers have State mandated training requirements that we can easily manage, track and submit to the State to verify compliance.
Other Software Used
ScheduleAnywhere
A versatile document management system
Use Cases and Deployment Scope
PowerDMS is a crucial aspect of CFAI accreditation management for our department. Policies, procedures, and accreditation documents themselves are easily managed. Review and revision of documents through workflows ensures compliance.
Pros
- Document review reminders
- Workflows
- Employee e-signatures for important documents
Cons
- Allowing modifications to existing workflows
- I wish the search function would only search the current document, not the left task bar
- No ability to print comment on documents without "editing on desktop"
Most Important Features
- Formal, reviewed, and signed documents
- Ability to link documents to other documents for accreditation
- Automatic review reminders
Return on Investment
- Accreditation documentation management
- General operating guidelines: record of signatures
Other Software Used
Vector LMS
Usability
Great product, but it can always improve!
Use Cases and Deployment Scope
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past shift schedules, and anything and everything to do with our department policies. PowerDMS has helped us to address major document management and retention issues within the department and it has helped our Training Unit become more effective in our daily work. We are now able to pull records within seconds instead of needing hours at a time to review paper files. It has helped us streamline the training process by allowing us to offer courses online that once had to be reviewed in a classroom setting. Instead of being out of compliance we are now fully in compliance and that in itself makes the product worth every penny. This has also helped us to address other document management needs within the department. All of our files are kept in one place and it's helped us keep things much more organized.
Pros
- PowerDMS makes collaborative policy writing easy. It allows you to have multiple sign-off options which help to ensure that users agree before a policy is fully approved. The notes section allows for changes to be suggested without multiple people accessing the document at a given time.
- Training and Documentation Storage is wonderful inside PowerDMS. The folders feature allows you to sort material and different types of documentation as if you had a copyright in front of you. The different file type uploading option for documents makes it so we can also store videos.
- Accreditation assessments are a breeze with PowerDMS. I love all of the features of the assessment. I am able to schedule task reminders to pop up for standards that are coming due. You can choose a file that you've already uploaded on PowerDMS as a proof and this feature is also very nice.
Cons
- PowerDMS does not allow you the ability to reassign a document or policy to an individual without republishing an already signed off document. This makes remedial training very hard and cumbersome because everytime one individual needs to review a policy we have to republish it for the entire department.
- Users cannot receive individual notifications for documents or policies. This is a big issue when it comes to our Personnel Orders which are stored within PowerDMS because people only receive a group notification. If the developers would create this it would make the product much more user-friendly.
- As of right now, PowerDMS is a very functional, but basic software. The lack of customization, outside of website photos and material, is very problematic for end users. If users had a place to store and manage their own records it would be very helpful. As of right now, our training team is storing them under each user's file tab, but the users themselves do not have access. When we are in a situation where we need a person's entire file it makes it difficult to have to go through and print every certificate individually.
Most Important Features
- Accessibility
- Training Management
- Forms
- Organization
- Accreditation
Return on Investment
- Easier management of training documentation. It is now stored in one place.
- Unable to customize dashboards or individual users views of items within PowerDMS. If it was customizable than everyday users may be more likely to log in.
- We are 100 percent compliant with all training requirements versus when we started we were about 40 percent in compliance.
Alternatives Considered
LinkedIn Learning (Lynda.com)
Other Software Used
Adobe Illustrator CC, Adobe Captivate Prime, Adobe Acrobat Reader DC
Usability
Wake County Review of PowerDMS
Use Cases and Deployment Scope
We use PowerDMS to house all our organization's internal policies, documents, etc. Previously, we only had links to policies that were all structured in Word/PDF documents. PowerDMS has allowed us to organize in a much more efficient way as well as create structure and labels for a more user-friendly experience for our employees.
Pros
- Policy management
- Policy organization
Cons
- An improved search feature that allows for more specific search criteria instead of just "control - find".
Most Important Features
- User friendly
- Efficiency
- organization
Return on Investment
- Less manual work on teams when making policy updates/changes.
Other Software Used
Constant Contact, REDCap (Research Electronic Data Capture)
PowerDMS for the win!
Pros
- PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
- PowerDMS allows use upload our subpoenas into the system to push out to the employees.
- PowerDMS does well at tracking who has viewed a document and who has signed a document.
Cons
- I have no cons at this time.
Most Important Features
- Policy Management
- State Certification
- Training
Return on Investment
- Our department doesn't have to print policy and procedures for every employee now.
- We also don't have to print or hand out subpoenas as they are sent by email and transferred over into PowerDMS.
- Training can be done online verses calling people in to do in classroom.
Other Software Used
Tyler SIS, Adobe Premiere Pro
