Great platform for effectively running your F&B business
Use Cases and Deployment Scope
Keeping track of customer database is very difficult when done manually or through a payment focused POS machine.
Implementing POSist helped us in keeping touch with our customers to improve loyalty. Also, a quick check on past orders and favourite items through phone number of customer helped us personalise offerings as per customer's likings.
Implementing POSist helped us in keeping touch with our customers to improve loyalty. Also, a quick check on past orders and favourite items through phone number of customer helped us personalise offerings as per customer's likings.
Pros
- Well integrated with online ordering platforms
- Intuitive built in CRM
- Nice layout to quickly select items and proceed towards billing
Cons
- More payment partner integrations needed
- Alerts and notifications should be improved for better remote monitoring of restaurants
- Option to optimize table setting as per floor plan of restaurants is not there
Most Important Features
- Effective and easy to use CRM capability
- Quick tabs for take away, dine in and online orders to manage rush hours better
- Dashboards and analytics for analysing month on month trends
Return on Investment
- Effective inventory management reduced wastage & pilferages in kitchen
- Maintaining customer database helped in attracting repeat customers
- Communication between waiter, cashier and kitchen staff improved a lot due to multi level access
Alternatives Considered
Toast Point of Sale
Other Software Used
Zoho Books, Zoho CRM, HubSpot CRM, Lusha, Asana, Notion, Slack, Flock
