Great platform for effectively running your F&B business
Use Cases and Deployment Scope
Keeping track of customer database is very difficult when done manually or through a payment focused POS machine.
Implementing POSist helped us in keeping touch with our customers to improve loyalty. Also, a quick check on past orders and favourite items through phone number of customer helped us personalise offerings as per customer's likings.
Pros
- Well integrated with online ordering platforms
- Intuitive built in CRM
- Nice layout to quickly select items and proceed towards billing
Cons
- More payment partner integrations needed
- Alerts and notifications should be improved for better remote monitoring of restaurants
- Option to optimize table setting as per floor plan of restaurants is not there
Most Important Features
- Effective and easy to use CRM capability
- Quick tabs for take away, dine in and online orders to manage rush hours better
- Dashboards and analytics for analysing month on month trends
Return on Investment
- Effective inventory management reduced wastage & pilferages in kitchen
- Maintaining customer database helped in attracting repeat customers
- Communication between waiter, cashier and kitchen staff improved a lot due to multi level access
Alternatives Considered
Toast Point of Sale
Other Software Used
Zoho Books, Zoho CRM, HubSpot CRM, Lusha, Asana, Notion, Slack, Flock
