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Panda Systems Management

Score9.8 out of 10

16 Reviews and Ratings

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What is Panda Systems Management?

Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Panda Systems Management has to offer, as determined by TrustRadius' reviewers.
Based on 16 ratings of Panda Systems Management's features
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Top Performing Features

  • Remote monitoring

    Monitoring of network operational activities through the use of remote devices known as monitors or probes

    Category average: 9

  • Network device monitoring

    Monitor the real-time performance and health of devices on your network

    Category average: 8.5

  • Patch Management

    Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.

    Category average: 8.6

Areas for Improvement

  • Unattended device access

    The quality and reliability of connections to unattended remote devices.

    Category average: 7.3

  • Mobile device access

    The quality and reliability of remote connections to end-user mobile devices.

    Category average: 4

  • Multiple concurrent sessions

    More than one user can access the same remote device at the same time.

    Category average: 6.8

Reviews

What users are saying about Panda Systems Management.
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The best security software I've ever used

Incentivized
Marco PrandinView profile
Proprietario in Information Technology at SHW Solutions srl (11-50 employees employees)

Use Cases and Deployment Scope

It is used to manage the security of all our customers and keep track of the status of PCs via the dashboard

Pros

  • Security management, the ability to remotely manage both the console
  • It is also very interesting that you can set different policies for both clients and groups of clients

Cons

  • Licensing. With the possibility of monthly splitting
  • Integration with firewalls even outside the corporate network

Return on Investment

  • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
  • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly

Alternatives Considered

ESET PROTECT, Webroot Antivirus + Internet Security Complete (SecureAnywhere) and AnyBigData

Other Software Used

Panda Patch Management, Panda Email Security, Panda CRM

Amazing solution to keep track of you assets and help you effectively support your users.

Incentivized
Verified User
Engineer in Information Technology (51-200 employees employees)

Pros

  • Asset tracking & Inventory
  • Patch Management

Cons

  • More intuitive UI
  • Better integration with Windows and Windows Update

Return on Investment

  • Greatly improved our ability to provide fast support to end users
  • Has helped us track a couple machines that were missing due to reassignments

Alternatives Considered

Kaseya IT Center

All Around Solution

Incentivized
Verified User
Technician in Information Technology (51-200 employees employees)

Pros

  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.

Cons

  • Remote desktop - while it's solid, there's definitely some room for improvement regarding speed. It's also common to get disconnected but it's easy to reconnect immediately.
  • I'd love to see better patch management. It's a battle we've been fighting for a while and had us seeking out other vendors.
  • I feel like there could be more alignment between the website and the application. I find myself going to one or the other for specific info.

Return on Investment

  • It's allowed us to be more proactive when it comes to things. We can keep an eye on computers that may need replacement. It was a lifesaver when updating to Windows 10.
  • It saves so much time compared to our previous remote software, GoToAssist. While I think GoToAssist may be a bit more solid when in action, there's too much setup time, even with unattended access. Panda is click and go.
  • Remote command prompt has also been a lifesaver, and nonintrusive for the user. The users think we are magic.

Alternatives Considered

GoToAssist SeeIt, Kaseya IT Center, Spiceworks and Microsoft Azure

Other Software Used

Vonage Business Cloud, Microsoft Office 365, Panda Adaptive Defense 360, Microsoft Defender Advanced Threat Protection (ATP)

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