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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    Panda Systems Management

    Score9.8 out of 10
    N/APanda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
    Pricing
    NinjaOnePanda Systems Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOnePanda Systems Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Community Pulse
    NinjaOnePanda Systems Management
    Considered Both Products
    NinjaOne
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    38 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    38 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    NinjaOnePanda Systems Management
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and Panda Systems Management
    Feature
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Panda Systems Management
    9.1
    3 Ratings
    20% above category average
    Remote monitoring8.838 Ratings10.03 Ratings
    Network device monitoring7.536 Ratings10.03 Ratings
    Activity Monitoring8.424 Ratings10.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and Panda Systems Management
    Feature
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Panda Systems Management
    9.4
    3 Ratings
    23% above category average
    Patch Management8.939 Ratings10.03 Ratings
    Policy-based automation8.840 Ratings10.03 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of NinjaOne and Panda Systems Management
    Feature
    NinjaOne
    -
    Ratings
    Panda Systems Management
    9.0
    1 Ratings
    20% above category average
    Virtualization monitoring00 Ratings9.01 Ratings
    IT Asset Discovery00 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of NinjaOne and Panda Systems Management
    Feature
    NinjaOne
    -
    Ratings
    Panda Systems Management
    9.4
    1 Ratings
    32% above category average
    Attended device access00 Ratings10.01 Ratings
    Unattended device access00 Ratings9.01 Ratings
    Mobile device access00 Ratings9.01 Ratings
    Virtual device access00 Ratings10.01 Ratings
    Multiple concurrent sessions00 Ratings9.01 Ratings
    Best Alternatives
    NinjaOnePanda Systems Management
    Small Businesses
    Panda Systems Management
    Score9.8 out of 10
    NinjaOne
    Score9 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score8.7 out of 10
    N-able N-sight RMM
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOnePanda Systems Management
    Likelihood to Recommend
    9.4
    (47 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    7.0
    (2 ratings)
    User Testimonials
    NinjaOnePanda Systems Management
    Likelihood to Recommend
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
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    WatchGuard Technologies
    Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
    • Inventory management. We get some great insight from the reports we can run.
    • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
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    WatchGuard Technologies
    • Licensing. With the possibility of monthly splitting
    • Integration with firewalls even outside the corporate network
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    WatchGuard Technologies
    No answers on this topic
    Usability
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Support Rating
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
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    WatchGuard Technologies
    We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
    Incentivized
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    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
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    WatchGuard Technologies
    Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.
    Incentivized
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    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    WatchGuard Technologies
    No answers on this topic
    Return on Investment
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
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    WatchGuard Technologies
    • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
    • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring