Outplay Reviews and Ratings

Use Cases and Deployment Scope

We are using it as a Sales Engagement tool. Essentially to send Outbound emails and for Cold calling. Managers can access analytics on call volume, connection rates, call duration, and outcomes. Coupled with call recordings, this provides invaluable data for coaching sales reps, refining techniques, and improving overall call effectiveness. Conversation intelligence features might even analyze calls for keywords, sentiment, and talk-to-listen ratios.

Likelihood to Recommend

Some tools allow you to have call scripts or key talking points readily available on-screen, ensuring you cover essential information and maintain consistency in your messaging. It's not the case with Outplay. So there's a downside.

Pre-record a generic voicemail message and drop it with a click if you reach an answering machine, saving significant time and allowing you to move to the next call quickly while still leaving a professional message. That's a good side.

Use Cases and Deployment Scope

The primary purpose is to send outbound emails to prospects. We generally create targeted sales campaigns to reach out to the prospects. Prior to Outplay, we were using another tool for outbound emails, but there were issues such as email bounces, integration issues, limited email campaign setup restrictions, Outplay has sorted these issues.

Likelihood to Recommend

Outplay has eased my email outbound efforts, also I'm able to set up multiple campaigns in single time. Also there is no integration issue, the tool is highly reliable and simple to use. There are some areas which can be improved, but these are not major blockers, overall satisfied with the tool.

Use Cases and Deployment Scope

We use it for sales automation. Emailing and calling. Our Applicant Tracking System interfaces with it.

Likelihood to Recommend

Great if you have thousands of contacts that need to be called and emailed in sales and marketing.

Great at sequence building.