OpenText Operations Bridge Reviews & Insights

Score5 out of 10

15 Reviews and Ratings

Community insights

TrustRadius Insights for OpenText Operations Bridge are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Many users have praised the product's intuitive and easy-to-navigate user interface. They have found it to be well-designed, allowing for a seamless user experience. This has enabled them to complete tasks quickly and efficiently.

Responsive Customer Support: Several reviewers have expressed their satisfaction with the customer support provided by the company. They have reported that the support team is helpful and responsive, promptly addressing any concerns or issues raised. This positive experience with customer support has added value to their overall user experience.

Thoughtful Design: Users appreciate the thoughtfulness put into designing the product's interface. They recognize the effort made to create a user-friendly experience, which contributes to their satisfaction with the product. The attention to detail in design choices has resulted in a smooth and efficient workflow for completing tasks.

OpenText Operations Bridge Reviews

2 Reviews

Unified monitoring solution with Event Management and AIOps

Rating: 8 out of 10

December 8, 2022

Use Cases and Deployment Scope

Micro Focus Operations Bridge Manager is a Unified monitoring solution along with Event Management tool Used in our couple of customers we support. This address our proactive monitoring and event management uses cases

Pros

Good Coverage of datacenter technologies monitoring
Got decent plug in options to integrate with other monitoring tools for event Management

Cons

Overall dashboards can be better
Agent onboarding can be more automated than manual

Likelihood to Recommend

Any customer who is looking for a unified monitoring solution with event Management and also looking for AIOPs.
Good coverage of technologies coverage, however if any customer looking for better dashboarding solution then it may not fit.
thou MF got BVD but it seems like more complex.

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Extensive tool providing Standardize usability.

Rating: 10 out of 10

November 29, 2022

Use Cases and Deployment Scope

At all times, support personnel are trained to provide good customer service and will respond to any concerns that may arise at any time or place in an efficient and timely manner. As far as convenient and easy-to-use tools are concerned, there is nothing more convenient than integrating analytics, reporting, monitoring, systematics, and tangible into one tool that makes life much easier and more convenient.

Pros

The software includes several user-friendly features, such as a customized dashboard, drag-and-drop event management, and an integrated knowledge base.
If you are considering purchasing a product, keep Micro Focus Operations Bridge in mind before making a purchasing decision.
In addition, the purpose of the product is comprehensive, which means it will benefit your business in many ways.

Cons

The ease of use is one of the most significant advantages of having a single platform that provides analytics, reporting, monitoring, systematic analysis, and actual results.
The simplicity with which anything may be deployed in this system—you must upload your test automated data—is another distinguishing feature.
. The product as a whole is excellent, and we are happy with it.

Likelihood to Recommend

We have been able to improve the user interface and provide the best solution for the incident management and problem management process, as well as manage customer inventory according to the contract. We will meet your expectations through the application procedure and provide prompt responses that will provide you with the finest monitoring results. As a whole, this is an impressive piece of work.

Roman-Oko Samuel

Security and Risk Manager in Engineering at Northrop Grumman (10,001+ employees)

Vetted Review

2 years of experience

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