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OneCause

Score8.8 out of 10

168 Reviews and Ratings

What is OneCause?

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

Media

peer-to-peer fundraising, in OneCause.
the event management platform.
a donor solution, to maximize fundraising potential.
the OneCause mobile app.

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Gala OneCause.

Use Cases and Deployment Scope

We are a private, independent PK3-12th-grade school. We use OneCause for our Gala and golf tournament auction, as well as for our supporters.

Pros

  • Auction
  • Financial reports.

Cons

  • Supporter lists.
  • Importing supporters.
  • Merging
  • Efficiency of inputting items/packages.

Return on Investment

  • Our silent auction can be viewed and bid on across the world, which has helped incredibly.
  • Not having paper!
  • Love the live time bidding wars.

Usability

Other Software Used

Google Sheets

Payment management with OneCause

Use Cases and Deployment Scope

Event and fundraising website management. We use it to sell tickets, help with registration and payment management. We have 2 major fundraising events each year.

Pros

  • Payment management
  • Ticket options
  • Messaging

Cons

  • Customization in site pages
  • Set up of features
  • Having everything displayed in one place

Return on Investment

  • Negative, some supporters could not navigate the website
  • Positive, allowed for more smooth registration price with express check in

Usability

Other Software Used

Bloomerang CRM

OneCause Review

Use Cases and Deployment Scope

We have utilized OneCause for our annual auction/gala event for over 10 years. The software is user-friendly for volunteers and guests. The event staff handles the software logistics (check-in, payments, etc.) directly with our volunteers--allowing our staff to focus on execution of the event and our supporters!

Pros

  • Event Staff
  • Pre-event Coordination

Cons

  • None

Return on Investment

  • The software allows us to track and report so that we have final results within a few days--rather than staff time committed to processing donations, tickets, etc.

Usability

Alternatives Considered

JustGiving for corporates and Double the Donation

OneCause is a Game Changer

Use Cases and Deployment Scope

I manage non-profit fundraising events and we use the OneCause CRM to manage our fundraising events, primarily the Silent Auction function.

Pros

  • Technology Advancement
  • Top Notch Customer Service
  • User friendly platforms
  • Follow ups and event logistics

Cons

  • My biggest complaint was the credit card processing system, but they've made changes
  • I would like to see advancements with the mobile check-in in processes at events
  • Tweaks to fixed price options in the system.

Return on Investment

  • During a live auction, we had records of guest raising their paddles during the event for thousands of dollars, but in the end, it was an error that we couldn't fix. It affected our bottom line tremendously
  • Sometimes we use third-party auction companies and the representative put in the incorrect bid values for certain items. The OneCause manager caught the errors immediately and was able to correct them before the event began.
  • At an event, the venue changed the location of the registration area, which had poor wifi reception. Because of the OneCause manager arriving early, they were able to troubleshoot and get the correct reception area.

Usability

Alternatives Considered

Blackbaud Fundraiser Performance Management

Other Software Used

Blackbaud Raiser's Edge NXT, RunSignUp, Bloomerang Fundraising

Helped raise more than ever for our signature event

Use Cases and Deployment Scope

We use OneCause for all of our special events in regards to silent and live auctions, selling of tickets, sponsorships, and donations. OnceCause is one of the only companies that were willing to provide staff at our 500 person event -- which is very important to us.

Pros

  • Staffing at large events
  • Live help desk

Cons

  • search functions within the site would be helpful
  • ability to customize the site more

Return on Investment

  • Greater event support which allows the staff to focus on our donors

Usability

Alternatives Considered

GiveSmart

Other Software Used

Bloomerang CRM