OneCause

Score8.8 out of 10

167 Reviews and Ratings

What is OneCause?

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

Categories & Use Cases

Media

a donor solution, to maximize fundraising potential.

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Kristin Maltese

Director of Special Event at The Benjamin School (201-500 employees employees)

Use Cases and Deployment Scope

We are a private, independent PK3-12th-grade school. We use OneCause for our Gala and golf tournament auction, as well as for our supporters.

Pros

Auction
Financial reports.

Cons

Supporter lists.
Importing supporters.
Merging
Efficiency of inputting items/packages.

Return on Investment

Our silent auction can be viewed and bid on across the world, which has helped incredibly.
Not having paper!
Love the live time bidding wars.

Usability

Other Software Used

Google Sheets

Emma Beardsley

Business Intelligence Analyst in Research & Development at East House (201-500 employees employees)

Use Cases and Deployment Scope

Event and fundraising website management. We use it to sell tickets, help with registration and payment management. We have 2 major fundraising events each year.

Pros

Payment management
Ticket options
Messaging

Cons

Customization in site pages
Set up of features
Having everything displayed in one place

Return on Investment

Negative, some supporters could not navigate the website
Positive, allowed for more smooth registration price with express check in

Usability

Other Software Used

Bloomerang CRM

Sarah Smith View profile

Advancement Director at Cedar Valley Catholic Schools (51-200 employees employees)

Use Cases and Deployment Scope

We have utilized OneCause for our annual auction/gala event for over 10 years. The software is user-friendly for volunteers and guests. The event staff handles the software logistics (check-in, payments, etc.) directly with our volunteers--allowing our staff to focus on execution of the event and our supporters!

Pros

Event Staff
Pre-event Coordination

Cons

None

Return on Investment

The software allows us to track and report so that we have final results within a few days--rather than staff time committed to processing donations, tickets, etc.

Usability

Alternatives Considered

JustGiving for corporates and Double the Donation

Verified User

Employee in Research & Development (1-10 employees employees)

Use Cases and Deployment Scope

We use OneCause as our event platform mainly. We have one large event a year that is our main fundraiser in which we use OneCause in it's whole capacity including bidding on Live and Silent Auctions, as well as Raffles & Donation Moments.

OneCause tracks our fundraising goals and I use the exports to import into our other CRM system.

Pros

The raffle set-up is very easy to navigate and allows you to adapt your location's needs for raffle laws.
The site design makes it so easy for you to set up your event page in minutes.
OneCause makes it very easy for table management for large events.

Cons

OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.

Return on Investment

The ability to set up a donation moment when people purchase a ticket on the site has brought in funds that were unexpected and allow people to show their additional support.
The reports to cross-check our deposits to our merchant account are less smooth. This takes up more time than usual and it's caused us to spend more time to double check the funds that were raised.

Usability

Alternatives Considered

Greater Giving

Other Software Used

Little Green Light

Verified User

Manager in Customer Service (51-200 employees employees)

Use Cases and Deployment Scope

I manage non-profit fundraising events and we use the OneCause CRM to manage our fundraising events, primarily the Silent Auction function.

Pros

Technology Advancement
Top Notch Customer Service
User friendly platforms
Follow ups and event logistics

Cons

My biggest complaint was the credit card processing system, but they've made changes
I would like to see advancements with the mobile check-in in processes at events
Tweaks to fixed price options in the system.

Return on Investment

During a live auction, we had records of guest raising their paddles during the event for thousands of dollars, but in the end, it was an error that we couldn't fix. It affected our bottom line tremendously
Sometimes we use third-party auction companies and the representative put in the incorrect bid values for certain items. The OneCause manager caught the errors immediately and was able to correct them before the event began.
At an event, the venue changed the location of the registration area, which had poor wifi reception. Because of the OneCause manager arriving early, they were able to troubleshoot and get the correct reception area.