TrustRadius: an HG Insights company

ON24

Score8.8 out of 10

670 Reviews and Ratings

Top Performing Features

+2%

Audience polling

Presenters can ask for audience input.

Cat avg: 9.2

+2%

Q&A

Attendees can ask questions during the presentation.

Cat avg: 8.9

+3%

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Cat avg: 8.8

+3%

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Cat avg: 8.5

Worst Performing Features

-75%

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Cat avg: 8.1

-11%

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

Cat avg: 7.9

-15%

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Cat avg: 8.2

ON24 Features from Reviews

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

7.9+2%
  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

    Category average: 7.8

  • Mobile Application

    A dedicated app for iOS and/or Android.

    Category average: 7.9

  • Dashboard / Report / Visualization Interactivity on Mobile

    In-app dashboard reports and data visualization.

    Category average: 7.5

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.3-5%
  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 7.9

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 8.1

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.5

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.6

  • Event registration

    Attendees can register in advance for upcoming online events (such as webinars).

    Category average: 8.8

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.50%
  • Live chat

    Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

    Category average: 8.2

  • Audience polling

    Presenters can ask for audience input.

    Category average: 9.2

  • Q&A

    Attendees can ask questions during the presentation.

    Category average: 8.9

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3-1%
  • User authentication

    Administrators can require users to authenticate their identities before joining a meeting.

    Category average: 8.5

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.4

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

    Category average: 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.20%
  • Branding options

    Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

    Category average: 8.5

  • Integration to Marketing Automation

    Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

    Category average: 8

  • Attendee list export

    The ability to export lists of event participants.

    Category average: 8.3

Virtual Event

These are features for Virtual Event software.

8.0-2%
  • Email marketing

    Personalized email marketing to registered attendees, either within the software or through integrations

    Category average: 7.5

  • Audience engagement

    Interactive features like live chat, polls, Q&A, and gamification

    Category average: 8.3

  • Event analytics

    Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

    Category average: 8.4

ON24 Features from the Vendor

Virtual Event

Vendor-contributed
  • Email marketing

    Personalized email marketing to registered attendees, either within the software or through integrations

  • Audience engagement

    Interactive features like live chat, polls, Q&A, and gamification

  • Event analytics

    Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Vendor-contributed
  • Audience polling

    Presenters can ask for audience input.

  • Q&A

    Attendees can ask questions during the presentation.

  • Handouts

    Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Vendor-contributed
  • Branding options

    Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

  • Integration to Marketing Automation

    Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

  • Attendee list export

    The ability to export lists of event participants.

Online Events Security

Vendor-contributed
  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

  • Confidential attendee list

    Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Online Meetings / Events

Vendor-contributed
  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

  • Event registration

    Attendees can register in advance for upcoming online events (such as webinars).