TrustRadius: an HG Insights company

Nintex Information Reviews & Insights

Score7.9 out of 10

493 Reviews and Ratings

Get a Demo

Who Buys & Uses Nintex

Based on 1,823 HG Insights installations.

Powered by

Insights from Nintex Reviewers

Based on 8 verified reviews published in the last 18 months

Overview

Synthesised from 8 reviews | Last Published April 23, 2026

This product assessment of Nintex Process Platform synthesizes insights from 8 recent reviews, covering overall satisfaction, areas for improvement, ROI, and integrations. Nintex is primarily used for workflow automation, with 7 of 8 reviewers leveraging it to streamline data gathering, improve approval processes, and reduce errors by customizing workflows beyond standard SharePoint capabilities. Three reviewers also utilize the platform for process mapping, documenting workflows across departments, aiding staff onboarding, and tracking savings on initiatives. While Nintex delivers efficiency gains, some users (38%) express concerns regarding integrations and APIs, citing the need for manual coding and a desire for more built-in integrations. Additionally, 25% of reviewers cite cost and licensing as potential drawbacks, particularly the per-process map charging model and the licensing model for workflow cloud automations. The perceived ROI is tied to automating mundane tasks and promptly meeting business needs, but this value is weighed against the expenses associated with its licensing model.

Pros

  • Workflow automation streamlining data gathering and approval processes.
  • Process mapping capabilities for documenting workflows and aiding onboarding.
  • Customization options extend beyond standard SharePoint functionality.
  • Efficiency gains through automation of mundane tasks.

Cons

  • Integration limitations requiring manual coding.
  • Cost concerns related to per-process map charging and licensing models.
  • Limited built-in integrations.
  • ROI concerns due to licensing costs compared to alternative solutions.
Read Full Review Insights
View All Reviews

Nintex Reviews

1 Review
InformationComputer Software1

Empower your power users to create custom workflows for themselves with Nintex Workflow.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Nintex Workflow is used in some of our clients SharePoint Online environments. When a customer is in need of automating a business process, my role is to use Nintex to map to their process using the Nintex Workflow actions like approvals, tasks and emails. It's been especially useful with automating processes of the human resources, recruiting and IT teams and really could be used to automate just about any simple to medium complexity processes. A specific example where Nintex Workflow has been a great solutions is with a complicated on-boarding process where there were many approvers and individuals involved that needed to complete some administrative task to complete the hiring of a new employee.

Pros

  • Other products require IT Pros or developers to figure out but with Nintex Workflow it is very easy for Power Users to create workflows. The design environment is user friendly and simple to use.
  • Reusing workflows is must have and with Nintex Workflow you get this import/export functionality that's as simple as saving and opening a file.
  • With some of the other workflow tools, you have to use multiple applications to build and view the flow diagram of a workflow. The design panel of Nintex Workflow is perfect for getting a quick overview of what is going on and is the same location where you build the workflow.

Cons

  • There are some features available in the Nintex Workflow for on premise SharePoint that are not available in the Office 365 version. This is something that continuously comes up when building a workflow.
  • Trouble shooting can be a bit difficult for end users. There are a few features like variables and log to history that assist with troubleshooting but isn't something that stands out to end users, it requires training them on how to use these features to assist with finding problems.

Likelihood to Recommend

When the users are likely to be power users rather than developers or IT pros, I would highly recommend Nintex Workflow. If the process you're attempting to automate is simple or has medium complexity, I would also highly recommend the product because of its ease of use and reusability.
AS
Amy Sawtell
SharePoint Consultant in Information Technology at Cardinal Solutions (Computer Software, 201-500 employees)
Vetted Review
Nintex
2 years of experience