Nextiva

We use Nextiva for our phone lines. It’s the worst. Calls drop, don’t connect, we are overcharged, there is no price matching, no help by customer service, sold an oversized product for literally 3 employees when all we ever needed was a call queue, reporting, and call recording first in first out. I DO NOT recommend this product for any business. The service is garbage, they used recycled numbers where you business shows up as spam. They gave one of my employees a new number that was already assigned to another business. He had 50 new leads on his contact list, had to provide a new number the. Lost all of his leads that he spent some time on gathering. All of his research was out the door. This company and product are snakes and you should avoid at all cost!

In our experience, could not provide the services we signed a contract for. 3 months of working sometimes over 3 hours per phone call for them to get it right and they couldn't. However, in our experience, they refuse to refund out money for services they could not provide. We tried for over 3 months, and their routing errors caused company cross over calls that were detrimental to our company

Mango Voice

Mango Voice

We use it to call existing clients.

CounterPath Bria and Five9

We are an Independent Insurance Agency and we use Nextiva Business Phone Service for our agency. Their service is reliable and user friendly, in addition to being reasonably priced.

EZLynx Agency Management and HubSpot CRM

EZLynx Agency Management, Amazon Chime, Microsoft 365 Business Premium

We switched from Comcast years ago in search of a product with less downtime and a better ability to configure. We use Nextiva as a call center to auto-manage incoming customer calls. This service replaces the need to answer every call and automatically sends the call to the right person who can best help the customer. We can easily use the online portal to manage our call center and make changes 'on the fly'.

Comcast Business VoiceEdge