Probably best to go with a cloud-based solution
Pros
- Scheduling patients always felt very intuitive. We do not use the feature often, but we have the capability of copying and pasting appointments throughout the template.
- When transitioning between the PM and EHR module, the software is great about keeping the same patient active in either window.
- If a practice desires a product which is housed on-premise (on a company-owned server), Nextgen will satisfy that need/desire.
Cons
- The software requires annoying/disruptive updates.
- The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
- At times, the system is a bit "slow."
- The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
- We were able to achieve cost-savings through some other systems.
Return on Investment
- Nextgen did a good job of transitioning our practice away from paper health records.
- I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
- By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
Alternatives Considered
Kareo Practice Management and AdvancedPM (formerly ADP AdvancedMD)
