NCR Voyix Aloha Consumer Engagement

NCR VOYIX Aloha Consumer Engagement is software used to drive brand recognition and build a loyal following through customized loyalty, stored value and consumer feedback programs.

It features:

• Bonus Plan Management - Bonus plan strategies to encourage loyalty program enrollment. Plans can be based on dollar amount, frequency or specified items, or aligned to employee compensation or sweepstakes-style rewards.
• Gift Card Management - Streamline the sales and management of gift cards with centralized configuration and a variety of flexible redemption options, plus strategic partnerships that expand card distribution and robust reporting capabilities.
• Customer Feedback Insights - Improves bottom line by answering key questions: What is the profit impact of happy vs. unhappy customers? What's keeping "middle of the road" customers from becoming raving fans?
• Event Triggers - Plan schedules and triggered events such as late-night menu club, double credit during certain hours, etc.
• Payment Reconciliation - Settles payments across multiple sites via Automated Clearing House (ACH) functionality.