Namely Professional, Scientific, and Technical Services Reviews & Insights

Score7.3 out of 10

233 Reviews and Ratings

Community insights

TrustRadius Insights for Namely are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.

Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.

Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.

Namely Reviews

24 Reviews

Professional, Scientific, and Technical ServicesAccounting1Information Technology & Services10Management Consulting1Marketing & Advertising7Market Research2Design1Computer & Network Security1Veterinary1

Try out Namely

Rating: 8 out of 10

Incentivized

May 1, 2023

Use Cases and Deployment Scope

I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview process, managing and tracking leave, state registration for income tax withholding, benefits administration, inputting salary increases and promotions, org chart, password reset, etc. I am the go-to person for all things Namely.

Pros

UX interface
New interactive org chart
Customer service- non benefits related

Cons

Customer service- benefits related
State registration. The Help Community is helpful but a designated support team would be more impactful.

Likelihood to Recommend

Namely is well suited for small companies just beginning an HR department

Verified User

Administrator in Human Resources (Marketing & Advertising company, 51-200 employees)

Vetted Review

2 years of experience

Namely review

Rating: 8 out of 10

Incentivized

April 25, 2023

Use Cases and Deployment Scope

We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record their hours spent on client projects and time off. We do not use Namely for payroll.

Pros

Social media type home page with birthdays and anniversaries
Easy to view employee information
Onboarding new employees

Cons

In benefits administration, in life insurance and disability sections, there's no option to include employees' bonuses as earnings. Therefore, employees' coverage and premiums are all incorrect.
Time off recorded in Namely Time does not transfer to HRIS, resulting in employees needing to enter their time off twice - in Namely Time and in their Time Off section of Namely.
In Namely Time, only the previous week can be copied into the current week. It would be helpful if time recorded could be copied to any week.

Likelihood to Recommend

Namely is pretty easy to use, but there are some areas that could be improved. Namely Time could be more streamlined with Namely HRIS. Benefits administration is a little difficult to use.

Verified User

Director in Human Resources (Market Research company, 51-200 employees)

Vetted Review

1 year of experience

Last Chance.

Rating: 1 out of 10

Incentivized

January 16, 2023

Use Cases and Deployment Scope

It creates ease with onboarding and handbook management. In my opinion, it is the worst at benefit management particularly offboarding.

Pros

onboarding

Cons

benefits
off boarding-removing terminated employees from plans

Likelihood to Recommend

In my opinion, we would not use them at the level of service we are getting. In my experience, response is slow, they are a middle man and not able to personally do actions, they wait for others to respond and do not manage the response is received.

Stefanie Boudro

Controller in Finance and Accounting at Development Group (Information Technology & Services, 11-50 employees)

Vetted Review

3 years of experience

Outstanding.

Rating: 9 out of 10

Incentivized

August 4, 2022

Use Cases and Deployment Scope

I use Namely for HR, payroll, benefits administration, compliance, and time tracking. We used to be at ADP, a done-for-you PEO. I prefer the DIY platform of Namely, both for the direct control and broad array of services and benefits choices I can offer to our employees and for the direct control by employees to log hours and get any information they need without needing to bother anyone in the HR department.

Pros

Benefits offerings to employees.
Integration of payroll and time tracking.
Website layout.
Ease of registering employees in more than one state.

Cons

At the conclusion of onboarding sessions, they always ask, "do you have any questions" but the sessions are scheduled with a 'hard out" so it can sometimes feel like questions would take too long.
Every communication needs to be written on their platform. I would prefer just picking up the phone to ask a question. It would take less time to get the issue resolved.

Likelihood to Recommend

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.

Dave Newmark

CEO in Corporate at PodSearch, Inc. (Marketing and Advertising, 11-50 employees)

Vetted Review

1 year of experience

View profile

Easy To Use HR Management Tool

Rating: 10 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

We used this to take care of HR activities including remuneration and taking care of time off, etc. This is also referred for bulk employee management in the organization.

Pros

Time Off Management
Payment activities
Talent management
Workforce management

Cons

This can be more GUI improved.
More publicity and an increase in the number of users will create opportunities to add more features.
Unique number identification for employee will be an add on advantage.

Likelihood to Recommend

It is well suited for payroll management. Adjusting time off of the employee. Talent management. It helps in managing the employee rating in an efficient manner. Its ability to integrate features with other softwares is an add-on advantage.

Bhaskar Chauhan

Project Manager in Professional Services at M-Panels Research Services Private Limited (Information Technology & Services, 501-1000 employees)

Vetted Review

2 years of experience

Namely - Simple, but not very customizable

Rating: 6 out of 10

Incentivized

February 23, 2022

Use Cases and Deployment Scope

The business problems Namely addressed are performance reviews, requesting time off, automating onboarding new hire paperwork, some helpful diversity stats, and creating an org chart.

Pros

New hire onboarding and paperwork
Performance reviews
Custom reports

Cons

Requesting time off
Adding job history
Converting from temp to FT

Likelihood to Recommend

Namely is well suited for new hire onboarding and performance reviews in particular. It's a great one-stop hub for important, general info about a hire (job title, start date, etc.) We do not use it for payroll or benefits, so I cannot speak on that.

Verified User

Employee in Human Resources (Design company, 51-200 employees)

Vetted Review

2 years of experience

Super user-friendly and intuitive HR tool

Rating: 10 out of 10

Incentivized

November 15, 2021

Use Cases and Deployment Scope

Namely is being used as the HRIS for the entire organization. We just signed up to implement Jazz to integrate our ATS.

Pros

Easy to navigate and intuitive.
Shows lots of information on an employee in one place.

Cons

Reporting is a little less intuitive. I would like to be able to create custom reports more quickly.

Likelihood to Recommend

I think Namely has been great for all of our needs. Reporting seems to be the only place I would like to see some improvement.

Elaine Young

Human Resources Business Partner in Human Resources at International Federation of Accountants (IFAC) (Accounting, 51-200 employees)

Vetted Review

1 year of experience

View profile

Not bad!

Rating: 8 out of 10

Incentivized

September 25, 2021

Use Cases and Deployment Scope

Namely is being used across the whole organization for onboarding, document storage, appraisals, staff updates, and US payroll and benefits.

Pros

User-friendly.
Nice graphics.
Onboarding

Cons

Document storage - create various folders in the resources section and limit the visibility of these to a few authorized users.
Integration with DocuSign.

Likelihood to Recommend

Being US software, it can’t be used for EU payroll. It’d be good to access staff photos that are posted on the home page via a cloud library. It'd be good if the software could integrate with DocuSign.

☛A

☛ Arianna Berchicci (Assoc CIPD)

People Operations Manager, EMEA in Human Resources at Sermo (Market Research, 201-500 employees)

Vetted Review

2 years of experience

View profile

Happy Namely End User

Rating: 10 out of 10

Incentivized

September 20, 2021

Use Cases and Deployment Scope

Namely is used by our entire company, it is what HR uses for payroll and benefits. The software allows for direct deposit and easy changes to direct deposit. I have used it a few times to make changes to the amounts or % going into a specific account.

Pros

HR/IRS documentation.
Changes to direct deposit.
Benefits tracking.
Access to payroll transactions.

Cons

I don't have any really, just limitations on the information my company places there.

Likelihood to Recommend

Namely is a great overall HR/Payroll tool. It does a wonderful job of creating our paystubs and keeping a history of them accessible while allowing for easy changes to where you want your pay to go. An explanation of benefits is also great in terms of what you are enrolled in. I believe my company is the one that doesn't actually upload the benefits information breakdown in Namely. That would be one item that I think would be helpful to include in our instance.

Verified User

Account Manager in Sales (Information Technology & Services company, 201-500 employees)

Vetted Review

3 years of experience

Happy Namely End User

Rating: 10 out of 10

Incentivized

September 12, 2021

Use Cases and Deployment Scope

We migrated to Namely for the HRMS functionality. Namely has been a great HRMS platform for SMB customers. It is easy to use and our employees have adopted it well. In addition, we migrated our payroll services as a cost-saving measure. It is very helpful to have all HR and payroll information so easily accessible.

Pros

Employee recognition.
HR documentation management.
Payroll visibility.

Cons

Performance management.
Recruiting

Likelihood to Recommend

I think Namely is a great product especially for companies with less than 250 users. It gives great visibility to all employees, easily manages onboarding and time off, and is easy to use. As you get above 250 users or if you are having extreme growth, it can be a little challenging due to the lack of recruiting features.

Dusty Corning

Chief Technology Officer in Information Technology at Meriplex Communications (Information Technology & Services, 201-500 employees)

Vetted Review

4 years of experience

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