TrustRadius Insights for Namely are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.
Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.
Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.
Namely is being used throughout our company. It allows employees to have access to what they need through the mobile app and helps with engagement and communication across the company. The company news feed is also a great way for employees to recognize their peers who are going above and beyond.
Pros
Customization: You can customize profile feeds, workflows, and forms to fit your company's specific needs.
Easy to use: Very user friendly, not difficult for the administrators to figure out. Intuitive.
Cons
More integrations with background check vendors, Everify.
Better integration with PTO and Payroll (PTO should flow over and not have to manually be entered).
Likelihood to Recommend
We love Namely! We aren't a corporate company so the customization allows us to tailor the system to our unique culture.
We used Namely as our HR system for our global organization and the payroll system for our US based employees. Namely encourages employees to engage with each other by providing a social aspect to the homepage, similar to LinkedIn or Facebook. As a global organization, this allows employees to congratulate peers for anniversaries, birthdays or to welcome a new hire. We also utilize the benefit administration piece of Namely and feedback from our employees was that it was the easiest enrollment they ever completed.
Pros
Employee engagement
Benefit enrollment
Onboarding
Cons
No integrated applicant tracking system
Direct deposit and tax information is not employee self-service driven
Likelihood to Recommend
Namely is a system designed for small to mid-size organizations currently. As they continue to increase functionality, the system will work for most size organizations.
My company uses Namely for its HR functions and benefit piece. It's a great tool that everyone can use and benefit from.
Pros
Work flows can be implemented within Namely. This helps keep the approval process smooth and minimizes back and forth emailing.
Performance reviews range from self assessments, peer and 360. It's great having different options when it comes to performance reviews and the functionality is easy to use.
Namely's customer service is certainly one of their best attributes. They are always there to help and guide you. If there is something you need, want or have trouble with, they are on it!
Their benefit wizard has really saved us a lot of time and energy. Colleagues love it too because it's easy to use and beats doing all the paperwork!
Cons
Roles and Permissions are not very intuitive and can be difficult to understand when trying to set up.
The organizational chart doesn't clearly map out the entire company in a way that makes it easy to read and understand (not visually appealing).
It would be nice for them to increase the functionality of reporting and data tracking.
Likelihood to Recommend
Namely is great because it is scalable. No matter how large or small your company is, Namely can be the HRIS for you!
We implemented Namely to streamline our on-boarding process. When I first started we had 20 employees, so manual forms, Google docs and lists weren't a big deal. By the time we finally decided to purchase Namely, we were 60-70 employees and the Google docs had become completely unmanageable. Important details were getting lost and it was impossible to continue to track. We started with only Namely's HRIS to manage on-boarding and have since expanded to use Benefits Administration and Payroll services. We are also working on getting the performance management piece up and running.
Pros
Employee Feed - love this so everyone can stay up to date on everything.
Time Off - We used to have time off requests sent to managers via Google calendar. It got a little crazy when trying to look at the managers' calendars because they became littered with "OOO" events that they weren't actually attending! Namely has also made it much easier to track time off instead of trying to estimate/email and see how much time had been taken.
On-boarding - LOVE on-boarding. This makes it so much better for employees to input all of their information in one place and not have to worry about downloading attachments and scanning/emailing it back. Namely also is more secure than the email chains with important personal data.
E-signatures - We used to have a hard time getting new hires to fill out forms (chasing them down) and then having to manually scan them in and add them to profiles. Now, it is all done through the on-boarding template and it is great!
Cons
Offer Letter E-Signature - There is no way to have offer letters done through Namely and e-signed. (Although, we are SUPER HAPPY they added the ability to e-sign tax forms such as the I-9 and W-4!)
Roles & Permissions: the interface for roles and permissions isn't especially user friendly. Although, it can be figured out, I wish it were simpler to use and understand. I have had to email support multiple times to figure out the exact configuration to allow what I need.
There isn't the best integration with Namely Payroll and HRIS. There is still a bit of manual work for the payroll administrator. I hope they will make this connection a bit more seamless to eliminate even more manual entry.
Likelihood to Recommend
It is especially well suited if you are looking for an all in one solution. We have transferred all of our services (benefits administration, brokerage, payroll, and HRIS) to Namely and are very pleased with having one system central to it all. This has been great in helping us create a more seamless on-boarding process as well as helping employees lives after a hire to change information, check pay stubs, etc...
Namely is being used company wide for the Core HRIS, payroll and benefits management.
Prior to using Namely, we had ZERO automation in the HR part of our business. Now that we've implemented the tool, so many of the things that I used to handle manually are now flowing automatically through the system and I don't even have to think about them. We also had no way of exposing to our employees things as simple as their benefits elections and PTO balances. I get so fewer questions now, because they can get it all themselves.
Pros
Employee changes workflow engine allows employees to make changes on their own and they flow directly to payroll. This removes all manual work from HR's perspective.
Benefits open enrollment process is all automated and updated elections flow directly to payroll. Such a timesaver at the end of the year!
PTO tracking is easy to use by employees, their managers, and HR.
Cons
The one piece of the onboarding process that could be automated (right now it's manual in Namely) is the tax forms for new employees and their direct deposit information. Those still have to be completed on paper and submitted manually.
The home feed could be a little more interactive, like being able to tag employees in posts, having emails sent to employees when someone's replied to a post, etc etc.
Likelihood to Recommend
I think Namely is a great fit for many different types of companies looking to automate their HR, payroll, benefits, performance and goal management processes. The only thing I would suggest is to inquire about the reporting that your company requires to see if Namely can support that. There may also be some complexities in your payroll processing that you would want to make sure that Namely can support.
