Mimecast Advanced Email Security

Score8.6 out of 10

196 Reviews and Ratings

What is Mimecast Advanced Email Security?

The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.

Categories & Use Cases

End-to-End Encryption
In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it
Category average: 8.4
Anti-malware
Anti-malware is a type of software program designed to prevent, detect and remove malicious software
Category average: 9.1
Customizability
Customizing email security gateways can improve detection capabilities
Category average: 7.7

Sandboxing
Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security
Category average: 7.2
Management Tools
Management tools include administrator dashboards, reports, etc.
Category average: 8.4
Data Loss Protection
A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.
Category average: 7.5

#1 most frequent

Professional, Scientific, and Technical Services

23.0%

111 installations of 483

“CEO fraud protection.”
— CTO (Chief Technical Officer), Smart solutions group (11-50 employees)

#2 most frequent

Finance and Insurance

14.3%

69 installations of 483

“SPAM Filter”
— IT Administrator, Alphadyne Asset Management (201-500 employees)

#3 most frequent

Manufacturing

12.8%

62 installations of 483

“url control”
— Infrastruture Manager, Cigalah Group (5001-10,000 employees)

Jim Barry View profile

Sr Manager IT Infrastructure in Information Technology at restor3d (201-500 employees employees)

Use Cases and Deployment Scope

After initially depending on O365 filters only we were consistently flooded with Spam and Phishing attacks regardless of how hard our security admin worked to respond. Through the use of Mimecast Advanced Email Security this has fallen to next to zero. Additionally, by tracing failed messages we were able to find misconfigurations in our environment which had been affecting our client service.

Pros

Detection and blocking of dangerous content
Prescanning of links in e-mail
Enhanced ability to maintain block and permit lists
Detailed tracking of messages and event

Cons

The user interface is not always as intuitive as I would like
Client Service is slow to respond even to P1 requests

Return on Investment

By separating the wheat from the chaff so to speak, we can focus on important e-mail as opposed to junk.
We are regularly able to demonstrate the volume of e-mails and the amount of content blocked.
We have not had a single machine take-over as the result of a user clicking on a dangerous link.

Usability

Alternatives Considered

Microsoft 365 Business Premium, Barracuda Email Security Gateway, SonicWall Email Security Appliances, Cisco Meraki MX and Cisco Routers

Other Software Used

ManageEngine M365 Manager Plus, ManageEngine AD360

Casey Aiken

Network Security Administrator in Information Technology at Brad Hall Companies (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security to filter through all incoming and outgoing emails within our corporate Enterprise. This is an essential tool for any organization. However, Mimecast Advanced Email Security is not great. The web portal is EXTREMELY unintuitive and difficult to navigate. The different folders and pages are not well named or laid out. The filters are inconsistent and we are constantly having to add more policies to change filtering rules. There has been nothing we can do to avoid having to spend tons of time daily looking through Mimecast Advanced Email Security blocked emails. Also, our Mimecast Advanced Email Security support concierge or helpdesk team have been extremely unhelpful. either they tell us our settings look good and nothing needs changed or they just completely ignore our emails and ghost us. They refuse to take responsibility when there are issues with the product. As soon as our contract ends we are going with Checkpoint IMMEDIATELY. After having so many issues we have done extensive research and we know Mimecast Advanced Email Security is not the way to go. I know several other IT professionals who have similar grievances with Mimecast Advanced Email Security.

Pros

Blocks emails
Warns that emails originate outside the organization

Cons

web portal sucks to navigate
inconsistent filtering
support is very unhelpful and unfamiliar with the product.

Return on Investment

increased security
tons of man hours spent messing with stupid stuff and releasing emails that shouldn't be held. Sometimes we whitelist a sender and stuff is still held.

Usability

Other Software Used

Arctic Wolf Incident Response powered by Tetra Defense, Arctic Wolf Managed Risk

Mogau Mothapo

IT Systems Engineer in Information Technology at iX Engineers (201-500 employees employees)

Use Cases and Deployment Scope

The most common daily problems are spam and malware protection and Mimecast's advanced security filters, which block unwanted emails before they are sent to the recipient's mailbox. The second problem we face is Phishing and Spear-Phishing Attacks. Hence, email filtering and threat detection mechanisms also help to prevent malicious emails from reaching employees within our environment.

Pros

Impersonation Protection.
Attachment Sandboxing.
URL Scanning and Link Protection.
Regulatory Compliance.

Cons

Reporting and Analytics Limitations.
Complex Licensing Structure.
Limited Features in Continuity Mode.

Return on Investment

Taking time to escalate to IT to release known incoming emails.
Potential for False Positives.
Complexity of Setup and Management.

Usability

Other Software Used

Microsoft 365

John Anderson

Service Desk Analyst in Information Technology at NCO Europe (501-1000 employees employees)

Use Cases and Deployment Scope

We use mimecast to protect our organizational environment against email threats, spam filtering, and data leak prevention. It helps ensure that no emails with personal information gets out and is stopped. We have ours set up to halt any emails coming in, and going out that contain certain information such as credit card numbers, as well as certain documents (like Excel) which may contain them. This allows us to effectively vet those emails and reduce the risk of a data leak.

Pros

Email Threat Protection.
Spam Filtering.
Data Leak Prevention.

Cons

The user console could be more clearer.
Integration with other tools.
Reporting and analytics.

Return on Investment

Increased Email security.
Easy whitelisting/blacklisting of domains/senders.

Usability

Other Software Used

Cynet 360, Automox, Sophos Central Device Encryption

Randall Swarers View profile

IT Manager in Information Technology at Zirkle Fruit Co (501-1000 employees employees)

Use Cases and Deployment Scope

We use Mimecast Advanced Email Security as our front-end security for our 365 tenant. While 365 does offer security functionality it is rudimentary at best leaving you to configure and set up majority of the policies in order to be of any use. We didn't find this sustainable with email being a primary target for malicious actors. Mimecast Advanced Email Security offers a robust system that monitors every email both inbound and outbound for any malicious nature. They replace url links so when users click them it is first opened and scanned by Mimecast Advanced Email Security in their environment prior to the user gaining access. This has already saved us more than once.

Pros

URL Scanning to prevent malicious links from being opened.
Notifies users of emails that have been blocked and gives them some self-serve options to allow or block them pending certain criteria.
Very easy to use interface for admin management.
Uptime of their system has been phenomenal.

Cons

I'd like to see some AI analytics for trends that are hard to see in reporting.
I miss the tabbed interface to easily bounce between different sections. Would be nice to have the option. For now, I just open a bunch of browser tabs.

Return on Investment

Mimecast Advanced Email Security continues to catch new threats as they come out. This is a big deal for us as we have experienced ransomware in the past which came through an email via a malware that wasn't detected by our previous email security system. That event is what spurred us to invest in Mimecast to keep these threats out.
URL Threat protection is another amazing feature as it scans every link sent even links you receive regularly for compromised websites.
Having Mimecast Advanced Email Security has allowed us to focus our IT resources on other threat areas improving our company's overall threat resilience.

Usability

Other Software Used

Omnissa Horizon, Untangle NG Firewall, OpenVPN Access Server, Freshservice, NinjaOne, BeyondTrust Remote Support, SmartDraw, Wing FTP Server, Dell PowerStore, Dell PowerEdge

Barracuda ESG (discontinued)

Proofpoint Email Protection

Abnormal Security

Microsoft Defender for Office 365

Mimecast Advanced Email Security

What is Mimecast Advanced Email Security?

Categories & Use Cases