Mimecast Advanced Email Security

After initially depending on O365 filters only we were consistently flooded with Spam and Phishing attacks regardless of how hard our security admin worked to respond. Through the use of Mimecast Advanced Email Security this has fallen to next to zero. Additionally, by tracing failed messages we were able to find misconfigurations in our environment which had been affecting our client service.

• By separating the wheat from the chaff so to speak, we can focus on important e-mail as opposed to junk.
• We are regularly able to demonstrate the volume of e-mails and the amount of content blocked.
• We have not had a single machine take-over as the result of a user clicking on a dangerous link.

Microsoft 365 Business Premium, Barracuda Email Security Gateway, SonicWall Email Security Appliances, Cisco Meraki MX and Cisco Routers

ManageEngine M365 Manager Plus, ManageEngine AD360

We use Mimecast Advanced Email Security to filter through all incoming and outgoing emails within our corporate Enterprise. This is an essential tool for any organization. However, Mimecast Advanced Email Security is not great. The web portal is EXTREMELY unintuitive and difficult to navigate. The different folders and pages are not well named or laid out. The filters are inconsistent and we are constantly having to add more policies to change filtering rules. There has been nothing we can do to avoid having to spend tons of time daily looking through Mimecast Advanced Email Security blocked emails. Also, our Mimecast Advanced Email Security support concierge or helpdesk team have been extremely unhelpful. either they tell us our settings look good and nothing needs changed or they just completely ignore our emails and ghost us. They refuse to take responsibility when there are issues with the product. As soon as our contract ends we are going with Checkpoint IMMEDIATELY. After having so many issues we have done extensive research and we know Mimecast Advanced Email Security is not the way to go. I know several other IT professionals who have similar grievances with Mimecast Advanced Email Security.

• increased security
• tons of man hours spent messing with stupid stuff and releasing emails that shouldn't be held. Sometimes we whitelist a sender and stuff is still held.

Arctic Wolf Incident Response powered by Tetra Defense, Arctic Wolf Managed Risk

The most common daily problems are spam and malware protection and Mimecast's advanced security filters, which block unwanted emails before they are sent to the recipient's mailbox. The second problem we face is Phishing and Spear-Phishing Attacks. Hence, email filtering and threat detection mechanisms also help to prevent malicious emails from reaching employees within our environment.

• Taking time to escalate to IT to release known incoming emails.
• Potential for False Positives.
• Complexity of Setup and Management.

Microsoft 365

We use mimecast to protect our organizational environment against email threats, spam filtering, and data leak prevention. It helps ensure that no emails with personal information gets out and is stopped. We have ours set up to halt any emails coming in, and going out that contain certain information such as credit card numbers, as well as certain documents (like Excel) which may contain them. This allows us to effectively vet those emails and reduce the risk of a data leak.

• Increased Email security.
• Easy whitelisting/blacklisting of domains/senders.

Cynet 360, Automox, Sophos Central Device Encryption

We use Mimecast Advanced Email Security as our front-end security for our 365 tenant. While 365 does offer security functionality it is rudimentary at best leaving you to configure and set up majority of the policies in order to be of any use. We didn't find this sustainable with email being a primary target for malicious actors. Mimecast Advanced Email Security offers a robust system that monitors every email both inbound and outbound for any malicious nature. They replace url links so when users click them it is first opened and scanned by Mimecast Advanced Email Security in their environment prior to the user gaining access. This has already saved us more than once.

• Mimecast Advanced Email Security continues to catch new threats as they come out. This is a big deal for us as we have experienced ransomware in the past which came through an email via a malware that wasn't detected by our previous email security system. That event is what spurred us to invest in Mimecast to keep these threats out.
• URL Threat protection is another amazing feature as it scans every link sent even links you receive regularly for compromised websites.
• Having Mimecast Advanced Email Security has allowed us to focus our IT resources on other threat areas improving our company's overall threat resilience.

Omnissa Horizon, Untangle NG Firewall, OpenVPN Access Server, Freshservice, NinjaOne, BeyondTrust Remote Support, SmartDraw, Wing FTP Server, Dell PowerStore, Dell PowerEdge