Mimecast Advanced Email Security vs. Proofpoint Email Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mimecast Advanced Email Security
Score 8.6 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Proofpoint Email Protection
Score 8.5 out of 10
N/A
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A
Pricing
Mimecast Advanced Email SecurityProofpoint Email Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Mimecast Advanced Email SecurityProofpoint Email Protection
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Mimecast Advanced Email SecurityProofpoint Email Protection
Features
Mimecast Advanced Email SecurityProofpoint Email Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mimecast Advanced Email Security
8.0
Ratings
4% below category average
Proofpoint Email Protection
8.0
Ratings
4% below category average
Anti-malware8.50 Ratings10.00 Ratings
Customizability8.50 Ratings7.00 Ratings
Data Loss Protection6.50 Ratings6.00 Ratings
Threat Detection8.40 Ratings8.00 Ratings
Sandboxing8.00 Ratings7.00 Ratings
End-to-End Encryption8.50 Ratings10.00 Ratings
Management Tools7.70 Ratings8.00 Ratings
Best Alternatives
Mimecast Advanced Email SecurityProofpoint Email Protection
Small Businesses
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Score 9.3 out of 10
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Mimecast Advanced Email SecurityProofpoint Email Protection
Likelihood to Recommend
8.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.7
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
9.0
(0 ratings)
Availability
8.0
(0 ratings)
9.1
(0 ratings)
Performance
8.0
(0 ratings)
8.2
(0 ratings)
Support Rating
6.0
(0 ratings)
8.3
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.8
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
8.2
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Mimecast Advanced Email SecurityProofpoint Email Protection
Likelihood to Recommend
Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.
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Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
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Pros
  • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
  • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
  • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
  • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
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  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
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Cons
  • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
  • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
  • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
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  • The pricing is high and there are many licenses for things I feel should be part of other products.
  • The UI is slightly dated and has a lot of room for improvement.
  • The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.
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Likelihood to Renew
I gave a 9/10 rating because with the 1 limited resources needs a bit of experience to work on the dashboard, and then Strong protection policies, reliable email continuity and proactive threat intelligence.
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Usability
As an admin it's fine, the console has some slightly annoying quirks (having to to go all the way back to the top when making changes rather than being able to just go up one level for example) and the object orientated nature of it takes some getting your head around how it thinks. But generally speaking it's decent enough once you've used it for a couple of hours
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Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
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Reliability and Availability
Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
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There were no appliance errors or unplanned outages during five years of operation.
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Performance
Pages need to consistently load quickly. Sometimes good, sometimes not.
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Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
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Support Rating
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
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In-Person Training
We did not have in-person training. All was done through meetings and on phone.
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No answers on this topic
Online Training
Training was good from Mimecast as well as the Mimecast knowledgebase.
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No answers on this topic
Implementation Rating
Easy to set up and configure, but did have Mimecast assistance.
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Alternatives Considered
Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.
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Proofpoint Email Protection allows configuration and granularity that far exceeds those features we'd been able to use with the Barracuda Email Security Gateway product. In addition, the robust Proofpoint reporting features give us and our decision makers much improved detail to make informed decisions about our security posture.
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Scalability
The solution continues to grow and add features.
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You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
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Return on Investment
  • We've had to beef up training and other email security tools because we get too many spam and phishing emails still with Mimecast Advanced Email Security in place. This is costing us at least an extra 15% annually in staff time and tooling than it should.
  • We have been pleased with data loss prevention with Mimecast Advanced Email Security, it does identify PII and auto-encrypts emails with PII effectively.
  • It does have the ability to integrate with other security tools via API, which is beneficial.
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  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
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