TrustRadius Insights for Microsoft SharePoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Accessibility and Integration: Users have appreciated the accessibility of Microsoft SharePoint, especially its integration with other Microsoft products like Word, PowerPoint, and Excel, which has enhanced user experience and workflow efficiency.
Permissions Management: Some users have highlighted the ability to manage permissions within Microsoft SharePoint as a key feature. This functionality allows for granular control over access to documents and folders, ensuring data security.
Version History Tracking: Users found the version history feature in Microsoft SharePoint beneficial for tracking changes made to documents over time and reverting back to previous versions if needed. This feature enhances collaboration by providing a clear overview of document edits.
Easy access online so we can get our files anywhere.
Pros
Organizes files within the website.
Easy to copy links and paste into other locations.
Easy to access from Desktop or Browser.
Cons
Setting restrictions/permissions/access.
Logging in with 2FA is frustrating as it's required every time.
Syncing can take a minute.
Likelihood to Recommend
I dislike having to call my IT company every time I want to set different permissions; that aspect is too confusing and poses too much of a risk for me to attempt to understand on my own.
We use Microsoft SharePoint as a tool for organizing sites for groups and for cross-functional collaboration. Additionally, we also use it to track things like OKRs and various information pipelines.
Pros
Permissions
Relative flexibility of editing pages
Semantic lists
File storage
Cons
Designing sites isn't that elegant
Not easy to change table columns
Can't duplicate semantic lists
Likelihood to Recommend
It works well for creating a site for a team to organize itself around as well as for more like public-facing internal websites (intranet purposes). It is less well-suited for more complicated applications. Even designing websites, it's not the best at, so I wouldn't necessarily say it is my go-to for designing websites, but it at least has the bare minimum.
VU
Verified User
Vice-President in Information Technology (11-50 employees)
Microsoft SharePoint is a pivotal platform for cross departmental collaboration. It supports off-server communication and file sharing and allows for seamless editing and reviewing of files. This supports ease of access for work-from-home and remote workers, where having a local drive isn't easy or doesn't make sense. The ability to see file edits/changes is pivotal in following critical updates made by others without having to spoon-feed data changes/inputs. Previous version file recovery allows files that have major errors/issues to be reinstated with any re-work. Microsoft SharePoint also supports B2B collaboration, by supporting sharing and editing outside of organizations. This allows for a single source of truth/live document that reduces costly errors and supports a collaborative approach that is necessary in today's business.
Pros
Provides pivotal B2B collaboration
Allows for off-server storage of critical files
Tracks edits/changes made with ease
Cons
Improved navigation
Search function is lacking
Likelihood to Recommend
Our organization shares a comprehensive data list that is critical to PO planning and marketing materials. Being able to store this file on Microsoft SharePoint has changed the way we manage this data and has reduced errors that end up costing our company. Prior to using Microsoft SharePoint, collaboration was limited to individual edits (that we not traceable) on a local drive. Now, we are able to see real-time edits and do not have to wait for write access to input data changes. We also all have clear visibility of changes made by whom, and when versus having to alert changes on a case by case basis.
SharePoint is used primarily for document storage. We generally have many people across different business units collaborating on a document simultaneously. SharePoint helps us to keep one version of the truth. It also assists for sharing documents via link to the direct file, instead of attaching the actual file, which could lead to many different versions. It is also very useful for versioning, especially when you need to revert to previous versions if you need to recover past content
Pros
Central document storage
Version control
Document sharing
Team sites
Workflow
Cons
Document sharing permissions don't always work well. Sometimes if you manage permissions of a document on e-mail it doesn't work. You need to share on e-mail + directly on the document
Team sites are not always accessible to external users, even though they have access
The search function doesn't always produce the best results
Likelihood to Recommend
Well suited for document sharing, storage and version control
VU
Verified User
Project Manager in Information Technology (1001-5000 employees)
I use Microsoft SharePoint as a repository for documents and for sharing documents for co-editing and co-creation. It's a good way to get collaboration across a wide range of people and expertise within our company to make sure we address all concerns during creation instead of spending meetings to come to consensus afterward.
Pros
Controlled access
Shared content
Shared creation
Cons
Ease of defining access controls
Reporting on access/edit of documents and/or folders
Likelihood to Recommend
For a well thought out share location, this is a good solution, but for a quick and dirty just need to share a couple documents with 2 people, and the project is done in a week, then Microsoft SharePoint is too cumbersome to make sure the right controls are in place to protect your data.
I love Microsoft SharePoint, and I hate Microsoft SharePoint. In my organization, Microsoft SharePoint is the method by which most information is shared. It is our de facto intranet, and you can truly find anything you need in Microsoft SharePoint. Because we are a Microsoft 365 shop, that makes sense. But Microsoft SharePoint is complicated to get your head around. It is not intuitive to use or to operate. Add Teams to that, and there is a confusing overlap that confounds users and IT pros alike.
Pros
Internal news feed
Documentation for departmental processes and procedures
Great for searching for content you need but do not know where to find
Cons
It is difficult to navigate in a logical way
It grows so that even if you can navigate, it is unwieldly
It has calendars, but they do not integrate well with Outlook
Likelihood to Recommend
My opinion is that if you are a Microsoft 365 shop, you should use Microsoft SharePoint. If not, look elsewhere.
It is used as the primary storage location for company files across different libraries for separate projects within the organization.
Pros
Searchability
Segmenting data into libraries
Guest access
Cons
More storage space per library
Searching across multiple libraries
Likelihood to Recommend
It is a "free' solution granted that you already use Microsoft products so it is easily accessible. It does present issues when growing as a company though because data gets spread across more and more libraries.
Our Organization uses Microsoft SharePoint as an organization tool. It allows us to keep track of all our documents that are necessary for us to complete our duties. If we need certain documents kept together, Microsoft SharePoint allows us to keep them together through different folders. It may seem simple, but it is actually a really nice tool to have.
Pros
Help keeps documents organized through the use of folders
Allows for easy access and finding of documents through understandable pathways
Make sharing documents with others in the organization easier
Cons
Could make it easier to find documents by maybe having a folder for recent/frequently visited
Make a favorites tab for the more frequently used folders/pathways
Likelihood to Recommend
I like Microsoft SharePoint because it makes it easy to share many documents with multiple people within an organization or group. It helps keep them in an organized status and allows for those in the folder to be able to find them through the folder pathways. A scenario where I would not use Microsoft SharePoint would be if I was sharing a few documents with a few people, as I could just email them over creating an entire Microsoft SharePoint.
VU
Verified User
Analyst in Finance and Accounting (1001-5000 employees)
Microsoft SharePoint is mainly used as a document management system where I store and organize all my documents. SharePoint addresses accessibility, regardless of whatever device you have you can access your files as everything is in the cloud. This provides better accessibility compared to having files just locally in a device. More than this, there are some automation that can be used through power automate and the possibilities are endless.
Pros
Accessibility
Integration with other Microsoft products such as word, PowerPoint and excel
Permissions
Providing version histories
Cons
When uploading a lot of files, sometimes not all files gets uploaded
It would be good to have some sort of offline version in cases where internet signal is low
When opening files through browse, not all functions are provided. You will need to open up the file on the actual word, excel or ppt app. I hope that everything can be available with just the browser version.
Likelihood to Recommend
Microsoft is well suited for cases where you require accessibility and easy organization of your documents as it can be used as a document management system. However if you have so much storage (e.g more than 5 to 10 years of files) that you are uploading/storing to Sharepoint, I don’t think it will be best suited to them as it can be expensive in terms of storage.
We use a lot of M365 products and hence the reason we decided to use SharePoint as it would make the integration part a bit easier. We use it mainly for data storage and company wide communication or document sharing. SharePoint makes the data sharing and collaboration part more convenient which is quite helpful as we have lots of branches in the company that require different fractions of data at a given time.
Pros
Cloud based data storage.
Data sharing and integration
Making cross-team or department data sharing much more safer.
Cons
Integration/Extensions. To have more integration opportunities with other platforms or software other than provided could a nice touch specific to certain businesses.
A lot of Lagging. In our personal use, we have found often times the platform would start lagging especially when working with a medium-large data set which can be annoying and can be improved upon.
File Syncing issues. Syncing has been different for user to user and hasn't been stable in our experience. It works sometimes, other times you have to go over again.
Likelihood to Recommend
From a business perspective, it is cheaper, works fine, there is ease of use and can be customized to do most of the work a business requires. It only gets a 7 as there are still areas of improvement and when implemented on a larger scale, some small flaws become much more impactful to the daily functioning.