This product assessment is based on a synthesis of 8 recent reviews analyzing Microsoft SharePoint across multiple dimensions, including overall satisfaction and return on investment. SharePoint is primarily used for document storage and sharing, a function cited by 6 of 8 reviewers. It also serves as a collaboration tool and intranet platform, mentioned by half the reviewers. SharePoint's inclusion within Microsoft 365 is a significant value driver, noted by half the reviewers, streamlining document organization and potentially reducing the need for dedicated resources. Improved efficiency through real-time data and a single source of truth were highlighted by 3 of 8 reviewers, reducing errors and redundant efforts. However, usability concerns persist, with 2 of 8 reviewers citing a lack of intuitiveness and confusing overlap with Microsoft Teams. Some users also find information discoverability challenging and struggle to quantify SharePoint's ROI compared to alternatives.

Pros

Efficient document management and version control
Facilitates collaboration across teams and locations
Streamlines workflows with real-time data access
Cost-effective as part of Microsoft 365 subscription
Serves as a centralized intranet platform

Cons

Usability can be challenging, with a lack of intuitiveness
Information discoverability can be problematic
ROI can be difficult to quantify precisely
Potential overlap and confusion with Microsoft Teams
Requires training and setup

What positive or negative impact (i.e. Return on Investment or ROI) has Microsoft SharePoint had on your overall business objectives?

From 8 reviews

Summary

This report analyzes 8 recent reviews to assess the return on investment (ROI) of Microsoft SharePoint. Reviewers most frequently cite the value derived from its inclusion in Microsoft 365 subscription plans (4 of 8 reviews). This perceived value is reinforced by SharePoint's ability to streamline document organization, potentially eliminating the need for dedicated personnel or third-party services. Improved efficiency is another frequently noted benefit, mentioned in 3 of 8 reviews, with SharePoint facilitating real-time data and a single source of truth, which reduces errors and wasted effort. While collaboration and access are also seen as positive outcomes (2 of 8 reviews), some reviewers express concerns about usability. Specifically, the discoverability of information and the difficulty in calculating the exact ROI compared to other available options were raised by 2 reviewers.

Reviews

204 Reviews

Sharepoint easy.

Rating: 7 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

Easy access online so we can get our files anywhere.

Pros

Organizes files within the website.
Easy to copy links and paste into other locations.
Easy to access from Desktop or Browser.

Cons

Setting restrictions/permissions/access.
Logging in with 2FA is frustrating as it's required every time.
Syncing can take a minute.

Likelihood to Recommend

I dislike having to call my IT company every time I want to set different permissions; that aspect is too confusing and poses too much of a risk for me to attempt to understand on my own.

Kayla Jane McLaughlin

DIRECTOR at ANCHORA GROUP LLC (11-50 employees)

Vetted Review

3 years of experience

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SharePoint gets the job done for general collaboration

Rating: 7 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We use Microsoft SharePoint as a tool for organizing sites for groups and for cross-functional collaboration. Additionally, we also use it to track things like OKRs and various information pipelines.

Pros

Permissions
Relative flexibility of editing pages
Semantic lists
File storage

Cons

Designing sites isn't that elegant
Not easy to change table columns
Can't duplicate semantic lists

Likelihood to Recommend

It works well for creating a site for a team to organize itself around as well as for more like public-facing internal websites (intranet purposes). It is less well-suited for more complicated applications. Even designing websites, it's not the best at, so I wouldn't necessarily say it is my go-to for designing websites, but it at least has the bare minimum.

Verified User

Vice-President in Information Technology (11-50 employees)

Vetted Review

10 years of experience

An Amazing Solution for File Collaboration!

Rating: 9 out of 10

Incentivized

March 18, 2025

Use Cases and Deployment Scope

Microsoft SharePoint is a pivotal platform for cross departmental collaboration. It supports off-server communication and file sharing and allows for seamless editing and reviewing of files. This supports ease of access for work-from-home and remote workers, where having a local drive isn't easy or doesn't make sense. The ability to see file edits/changes is pivotal in following critical updates made by others without having to spoon-feed data changes/inputs. Previous version file recovery allows files that have major errors/issues to be reinstated with any re-work. Microsoft SharePoint also supports B2B collaboration, by supporting sharing and editing outside of organizations. This allows for a single source of truth/live document that reduces costly errors and supports a collaborative approach that is necessary in today's business.

Pros

Provides pivotal B2B collaboration
Allows for off-server storage of critical files
Tracks edits/changes made with ease

Cons

Improved navigation
Search function is lacking

Likelihood to Recommend

Our organization shares a comprehensive data list that is critical to PO planning and marketing materials. Being able to store this file on Microsoft SharePoint has changed the way we manage this data and has reduced errors that end up costing our company. Prior to using Microsoft SharePoint, collaboration was limited to individual edits (that we not traceable) on a local drive. Now, we are able to see real-time edits and do not have to wait for write access to input data changes. We also all have clear visibility of changes made by whom, and when versus having to alert changes on a case by case basis.

Danielle Brown

Product Coordinator in Research & Development at Turtle Fur (11-50 employees)

Vetted Review

7 years of experience

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SharePoint for storage and collaboration

Rating: 8 out of 10

Incentivized

March 18, 2025

Use Cases and Deployment Scope

SharePoint is used primarily for document storage. We generally have many people across different business units collaborating on a document simultaneously. SharePoint helps us to keep one version of the truth. It also assists for sharing documents via link to the direct file, instead of attaching the actual file, which could lead to many different versions. It is also very useful for versioning, especially when you need to revert to previous versions if you need to recover past content

Pros

Central document storage
Version control
Document sharing
Team sites
Workflow

Cons

Document sharing permissions don't always work well. Sometimes if you manage permissions of a document on e-mail it doesn't work. You need to share on e-mail + directly on the document
Team sites are not always accessible to external users, even though they have access
The search function doesn't always produce the best results

Likelihood to Recommend

Well suited for document sharing, storage and version control

Verified User

Project Manager in Information Technology (1001-5000 employees)

Vetted Review

20 years of experience

Microsoft SharePoint review

Rating: 7 out of 10

Incentivized

March 11, 2025

Use Cases and Deployment Scope

I use Microsoft SharePoint as a repository for documents and for sharing documents for co-editing and co-creation. It's a good way to get collaboration across a wide range of people and expertise within our company to make sure we address all concerns during creation instead of spending meetings to come to consensus afterward.

Pros

Controlled access
Shared content
Shared creation

Cons

Ease of defining access controls
Reporting on access/edit of documents and/or folders

Likelihood to Recommend

For a well thought out share location, this is a good solution, but for a quick and dirty just need to share a couple documents with 2 people, and the project is done in a week, then Microsoft SharePoint is too cumbersome to make sure the right controls are in place to protect your data.

Verified User

Director in Engineering (10,001+ employees)

Vetted Review

5 years of experience

Microsoft SharePoint

Rating: 8 out of 10

Incentivized

March 4, 2025

Use Cases and Deployment Scope

I love Microsoft SharePoint, and I hate Microsoft SharePoint. In my organization, Microsoft SharePoint is the method by which most information is shared. It is our de facto intranet, and you can truly find anything you need in Microsoft SharePoint. Because we are a Microsoft 365 shop, that makes sense. But Microsoft SharePoint is complicated to get your head around. It is not intuitive to use or to operate. Add Teams to that, and there is a confusing overlap that confounds users and IT pros alike.

Pros

Internal news feed
Documentation for departmental processes and procedures
Great for searching for content you need but do not know where to find

Cons

It is difficult to navigate in a logical way
It grows so that even if you can navigate, it is unwieldly
It has calendars, but they do not integrate well with Outlook

Likelihood to Recommend

My opinion is that if you are a Microsoft 365 shop, you should use Microsoft SharePoint. If not, look elsewhere.

Clarence White

Chief Information Officer in Information Technology at The Salvation Army, USA (10,001+ employees)

Vetted Review

7 years of experience

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Good value for feature set

Rating: 6 out of 10

Incentivized

March 4, 2025

Use Cases and Deployment Scope

It is used as the primary storage location for company files across different libraries for separate projects within the organization.

Pros

Searchability
Segmenting data into libraries
Guest access

Cons

More storage space per library
Searching across multiple libraries

Likelihood to Recommend

It is a "free' solution granted that you already use Microsoft products so it is easily accessible. It does present issues when growing as a company though because data gets spread across more and more libraries.

Erin Gracyalny

Customer Success Manager in Customer Service at Propel Software Solutions (51-200 employees)

Vetted Review

5 years of experience

Verified on LinkedIn

Microsoft SharePoint

Rating: 10 out of 10

December 13, 2024

Use Cases and Deployment Scope

Our Organization uses Microsoft SharePoint as an organization tool. It allows us to keep track of all our documents that are necessary for us to complete our duties. If we need certain documents kept together, Microsoft SharePoint allows us to keep them together through different folders. It may seem simple, but it is actually a really nice tool to have.

Pros

Help keeps documents organized through the use of folders
Allows for easy access and finding of documents through understandable pathways
Make sharing documents with others in the organization easier

Cons

Could make it easier to find documents by maybe having a folder for recent/frequently visited
Make a favorites tab for the more frequently used folders/pathways

Likelihood to Recommend

I like Microsoft SharePoint because it makes it easy to share many documents with multiple people within an organization or group. It helps keep them in an organized status and allows for those in the folder to be able to find them through the folder pathways. A scenario where I would not use Microsoft SharePoint would be if I was sharing a few documents with a few people, as I could just email them over creating an entire Microsoft SharePoint.

Verified User

Analyst in Finance and Accounting (1001-5000 employees)

Vetted Review

4 years of experience

SharePoint Review

Rating: 8 out of 10

May 1, 2024

Use Cases and Deployment Scope

Microsoft SharePoint is mainly used as a document management system where I store and organize all my documents. SharePoint addresses accessibility, regardless of whatever device you have you can access your files as everything is in the cloud. This provides better accessibility compared to having files just locally in a device. More than this, there are some automation that can be used through power automate and the possibilities are endless.

Pros

Accessibility
Integration with other Microsoft products such as word, PowerPoint and excel
Permissions
Providing version histories

Cons

When uploading a lot of files, sometimes not all files gets uploaded
It would be good to have some sort of offline version in cases where internet signal is low
When opening files through browse, not all functions are provided. You will need to open up the file on the actual word, excel or ppt app. I hope that everything can be available with just the browser version.

Likelihood to Recommend

Microsoft is well suited for cases where you require accessibility and easy organization of your documents as it can be used as a document management system. However if you have so much storage (e.g more than 5 to 10 years of files) that you are uploading/storing to Sharepoint, I don’t think it will be best suited to them as it can be expensive in terms of storage.

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

1 year of experience

A great platform with lots of scope for improvement

Rating: 7 out of 10

January 19, 2024

Use Cases and Deployment Scope

We use a lot of M365 products and hence the reason we decided to use SharePoint as it would make the integration part a bit easier. We use it mainly for data storage and company wide communication or document sharing. SharePoint makes the data sharing and collaboration part more convenient which is quite helpful as we have lots of branches in the company that require different fractions of data at a given time.

Pros

Cloud based data storage.
Data sharing and integration
Making cross-team or department data sharing much more safer.

Cons

Integration/Extensions. To have more integration opportunities with other platforms or software other than provided could a nice touch specific to certain businesses.
A lot of Lagging. In our personal use, we have found often times the platform would start lagging especially when working with a medium-large data set which can be annoying and can be improved upon.
File Syncing issues. Syncing has been different for user to user and hasn't been stable in our experience. It works sometimes, other times you have to go over again.

Likelihood to Recommend

From a business perspective, it is cheaper, works fine, there is ease of use and can be customized to do most of the work a business requires. It only gets a 7 as there are still areas of improvement and when implemented on a larger scale, some small flaws become much more impactful to the daily functioning.

Siddharth Nair

Customer Service in Customer Service at Kent (201-500 employees)

Vetted Review

1 year of experience

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